Submit your papers Submit Now
International Peer-Reviewed Journal
For Enquiries: editor@iiardjournals.org
📄 Download Paper

The Role of Artificial Intelligence in Anambra State Judiciary Service Delivery

NWEKE Ijeoma Veronica & Okafor Godson Ikechukwu (Ph.D)

Abstract

This study empirically investigated the role of artificial intelligence (AI) in Anambra State Judiciary service delivery. In order to determine the relationship between Al and judiciary service delivery in Anambra State, Al was proxy using expert system (ES) and intelligent agents (IA) while service delivery in judicial system was the dependent variable. Two hypotheses were formulated to guide the investigation and the statistical test of parameter estimates was conducted using least squares regression model operated with E-Views 12. Survey design was adopted and data for the study was obtained through e-questionnaire survey sent to the respondents (judicial officers and administrative personnel of Anambra State Judiciary System) through their WhatsApp group platform. The findings of the study indicate that expert system and intelligent agents have positive and significant effect on service delivery in Anambra State Judicial System. Based on this, the study concludes that the use of Al has ensured effective service delivery in Anambra State Judicial System. The study therefore recommends that the application of expert system in Anambra State Judicial System should be encouraged as the use of it has contributed to a more standardized interpretation of laws. Also, Anambra State Judicial System should also embrace the application of intelligent agents considering its economic value and improvement on service delivery in the system

Keywords

Artificial Intelligence; Expert System; Intelligent Agents; Judiciary Service Delivery

References

Adeoye, F. (2023). The role of artificial intelligence in revolutionising criminal justice: opportunities and challenges for Nigeria. Benue State University Law Journal, 2(8), 347-371. Bello, O. A., & Ogufere, C. (2025). The emerging artificial intelligence legal-judicial system's interface: Assessing the state of Nigeria's judicial readiness. Commonwealth Cyber Journal, 2. https://thecommonwealth.org/publications/commonwealth-cyber-journal-volume-2/emerging-artificial-intelligence-legal-judicial-systems-interface-assessing-state-nigerias-judicia. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. Management Information Systems Quarterly, 13(3), 319-340. Durkin, J. (2021). Expert systems: A retrospective. Wiley Interdisciplinary Reviews: Data Mining and Knowledge Discovery, 11(4), e1401. https://doi.org/10.1002/widm.1401. Gavel. (2025). Legal expert systems: What are they and how can you get started. Retrieved from https://www.gavel.io/resources/legal-expert-systems-what-are-they-and-how-can-you-get-started. Igbokwe, P. C. (2024). Exploring the role of artificial intelligence (AI) in public service delivery in Anambra State, Nigeria. Advance Journal of Business and Entrepreneurship Development, 8(5), 27-35. https://aspjournals.org/ajbed/index.php/ajbed/article/view/61. Ijeoma, U., David, E., & Deborah, E. (2024). Enhancing corporate governance in Nigeria using artificial intelligence. Templars thoughtLab. www.templars-law.com. Ikegwuru, M., Jack, O., & Amadi, N. (2023). Artificial intelligence implementation and organizational performance of mainstream oil and gas companies in Nigeria. International Academy Journal of Business Administration Annals, 9(5), 91-106. Kehinde, A., Oyedeji, A., & Awonuga, A. (2024). Artificial intelligence and the judicial system in Nigeria: the need for transformation. Lex ET Scientia International Journal, 31(2), 77-91. Khadijat, N. (2025). The impact of artificial intelligence on legal systems. International Journal of Science Research and Technology, 7(9), 236-245. Liao, S. H., Widowati, R., & Hu, D. C. (2023). Advances in expert systems: Integration with machine learning. Expert Systems with Applications, 213, 119284. https://doi.org/10.1016/j.eswa.2022.119284. McCarville, D. (2025). Al agents are revolutionizing the legal profession and expanding access to justice. Fennemore Law. https://www.fennemorelaw.com/ai-agents-are-revolutionizing-the-legal-profession-and-expanding-access-to-justice/. Mitchell, M. (2023). What does it mean to understand AI? Nature Machine Intelligence, 5(3), 12-15. https://doi.org/10.1038/s42256-023-00620-w. Okoye, N. (2025). Anambra builds Al model to track local government spending. TechCabal. https://techcabal.com/2025/06/30/anambra-builds-ai-model/. Omaliko, E., & Akpukpu, F. (2025). Moderating role of information and communication technology in corporate governance and fraud detection in listed deposit money banks in Nigeria. Journal of Global Accounting, 11(4), 142-169. Riyam, M. (2023). Artificial Intelligence and Sustainable Development. Al-Mustaqbal Journal of Sustainability in Engineering Sciences, 1(1), 24-30. Russell, S. J., & Norvig, P. (2021). Artificial intelligence: A modern approach (4th ed.). Pearson. Shortliffe, E. H., & Cimino, J. J. (2020). Biomedical informatics: Computer applications in health care and biomedicine (5th ed., p. 187). Springer. https://doi.org/10.1007/978-3-030-58721-5. Stone, P., Kaminka, G., & Rosenfeld, A. (2023). The evolution of intelligent agents: From rule-based systems to deep reinforcement learning. Al Review, 56(2), 1-22. https://doi.org/10.1007/s10462-023-10531-2. Ubanyionwu, C. (2024). Potential benefits of artificial intelligence in improving efficiency and accuracy in legal proceedings in the Nigerian legal system. International Review of Law and Jurisprudence (IRLJ), 6 (2), 150-156. Wooldridge, M. (2022). Intelligent agents: From theory to practice. Journal of Autonomous Agents and Multi-Agent Systems, 36(1), 1-25. https://doi.org/10.1007/s10458-022-09570-w.