INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH (IJSSMR )

E-ISSN 2545-5303
P-ISSN 2695-2203
VOL. 10 NO. 8 2024
DOI: 10.56201/ijssmr.v10.no8.2024.pg408.422


The Effect of Automated Customs Clearance Systems on Enhancing Trade Efficiency in Tanzania

Shamsa Rashid Hamisi, Dr. Wilfred Johnson Kileo


Abstract


This study assesses the effect of automated customs clearance systems on trade efficiency at the Dar es Salaam port in Tanzania. The adoption of automated customs clearance systems has become increasingly crucial in enhancing the effectiveness, transparency, and overall functionality of port operations. The study's design utilizes methods approach, applying qualitative data collection, with data collected through questionnaires, interviews, and documentary reviews. A sample size of 52 respondents was used, and the data analysis was conducted using Statistical Package of social Sciences. The findings indicate that automated customs clearance systems have significantly improved the performance of Dar es Salaam port. The majority (90.4%) of respondents agreed that these systems enhance operational efficiency, while 84.6% noted a reduction in operational costs and improved stakeholder satisfaction. Furthermore, 88.4% of participants acknowledged that the systems contributed to a reduction in clearance times, leading to smoother cargo processing and reduced congestion. However, challenges such as insufficient technological infrastructure, complex trade regulations, and inconsistent customs declarations were identified. The study recommends investing in advanced technological infrastructure, streamlining trade regulations, and enhancing stakeholder collaboration to further improve the efficiency of automated customs clearance processes. These measures will facilitate trade efficiency, leading to enhanced port performance and trade facilitation at Dar es Salaam port.


keywords:

Automated Customs Clearance, Trade efficiency, Customs Procedures, Technology


References:


African Union. (2019). AU’s Trade Facilitation Strategy for Boosting Intra-African Trade. African
Union.
Arvis, J.-F., Duval, Y., & Shepherd, B. (2019). Trade facilitation and the role of automation in
enhancing transparency and predictability. World Bank Group.
Brown, A., & Williams, J. (2023). The impact of human resource competence on operational
efficiency in port operations. International Journal of Shipping and Transport Logistics,
15(2), 123-145.
Brown, A., Smith, L., & Green, R. (2024). Port efficiency and stakeholder engagement in customs
operations: A comparative analysis. Maritime Policy & Management, 51(1), 67-82.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of
information technology. MIS Quarterly, 13(3), 319-340.
De Wulf, L., & Sokol, A. (2021). The effects of automation on customs operations: Evidence from
developing countries. Journal of International Trade & Economic Development, 30(3),
401-419.
Grainger, A. (2018). The role of advanced technology in modern customs operations: Lessons
from global practices. Journal of Shipping and Trade, 3(1), 15-30.
Harries, M. (2021). Trade Facilitation and Technology: Digital Customs as a Pathway to Enhanced
Trade Efficiency. World Trade Review.
Johnson, P., & Smith, R. (2024). Educational trends and competencies in customs clearance roles.
International Journal of Trade and Commerce, 12(2), 95-110.
Lee, C., Park, J., & Kim, H. (2018). Automation in customs processes: Impact on efficiency and
compliance. Customs and International Trade Journal, 13(4), 267-284.
Lee, D., Wang, Y., & Chen, T. (2024). The relationship between educational background and
performance in automated customs operations. Asian Journal of Shipping and
Logistics, 10(1), 45-59.
Martinez, F., & Wang, J. (2024). Enhancing port efficiency through stakeholder collaboration in
customs processes. Maritime Economics & Logistics, 26(1), 23-41.
Park, J., & Lee, C. (2020). Streamlining customs procedures through automation: An empirical
study. International Journal of Logistics Research and Applications, 20(2), 154-172.
Tanzania Revenue Authority (TRA). (2018). Annual Report. TRA.
Tanzania Revenue Authority (TRA). (2020). Tanzania Customs Integrated System (TANCIS)
Overview. TRA.
Tanzania Revenue Authority (TRA). (2021). ASYCUDA System Implementation and Impact.
TRA.
UNCTAD. (2018). National Trade Facilitation Bodies as Coordinators of Trade Facilitation
Reforms: Rwanda Case Study. United Nations Conference on Trade and Development.
Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance
model: Four longitudinal field studies. Management Science, 46(2), 186-204.
Williamson, O. E. (1975). Markets and Hierarchies: Analysis and Antitrust Implications. Free
Press.
Williamson, O. E. (1985). The Economic Institutions of Capitalism. Free Press.
World Bank. (2019). reducing clearance times through automation: A global perspective. World
Bank Publications.
World Bank. (2020). Doing Business 2020: Comparing Business Regulation in 190 Economies.
World Bank.
Zeng, Q., Xu, Y., & Chen, J. (2020). The impact of automated customs systems on port congestion.
Journal of Transport and Supply Chain Management, 14(1), 101-115.


DOWNLOAD PDF

Back


Google Scholar logo
Crossref logo
ResearchGate logo
Open Access logo
Google logo