INTERNATIONAL JOURNAL OF ENGLISH LANGUAGE AND COMMUNICATION STUDIES (IJELCS )
E-ISSN 2545-5702
P-ISSN 2695-2157
VOL. 9 NO. 3 2024
DOI: 10.56201/ijelcs.v9.no3.2024.pg17.36
OTUOGHA, Austin Mathias UDOUDO, Aniefiok Jackson OCHONOGOR, Christopher Ifeakachukwu
This study explores the challenges faced by Nigerian undergraduate students in Scotland, UK, focusing on communication culture shock and adaptation strategies. Addressing a gap in literature, it examines the communication techniques used by these students to navigate cultural differences. Anchored in Communication Accommodation Theory (CAT) and Social Identity Theory, the study analyses how students adjust their communication styles and how group identity influences adaptation. Utilising a survey research design, data from 381 Nigerian undergraduate students reveal various adaptation strategies, such as speaking clearly and embracing feedback, to overcome barriers. A survey research design was adopted for this study. The population of this study was made up of Nigerian undergraduate students in Scotland, United Kingdom. According to the Higher Education Statistics Agency (2023), the number of Nigerian undergraduate students in the United Kingdom between the years 2018/2019 through to 2022/2023 is 73,716. Keyton’s formula for sample size determination was used to and the sample size of this study was 381. The snowball sampling was used in different stages. Data were gathered using the copies of the questionnaire which were administered on the respondents virtually. Quantitative data analysis was adopted in this study such as the Statistical Package for the Social Sciences (SPSS), percentages and inferential statistics Chi. The findings revealed that the importance of effective communication in navigating cultural differences, with a consensus on the efficacy of specific techniques. Speaking more slowly and clearly, using less slang and idioms, being more direct and open to feedback and criticism are considered beneficial for effective communication in the UK. The study recommended that Universities in the United Kingdom should foster collaborations with community organizations, Nigerian consular services, and Nigerian cultura
Communication, Culture Shock, Adaptation Strategies, Nigerian Undergraduate
Bochner, S. (1982). Explaining intercultural communication competence. International
Journal of Intercultural Relations, 6(4), 279-300.
Cohen, A. B. (2009). Many forms of culture. American Psychologist, 64(3), 194-204.
Erez, M., & Gati, E. (2004). A dynamic, multi-level model of culture: From the micro level of
the individual to the macro level of a global culture. Applied Psychology: An
International Review, 53(4), 583-598.
Furnham, A. (2019). Culture shock: A review of the literature for practitioners. Psychology,
10(13), 1832.
Furnham, A., & Bochner, S. (1986). Culture shock: Psychological reactions to unfamiliar
environments. Methuen.
Gaw, K. F. (1997). Reverse culture shock in students returning from overseas. International
Journal of Intercultural Relations, 24(1), 83-104.
Giles, H. & Cooper, S. (2011). Communication accommodation theory: In the international
encyclopaedia of communication theory and philosophy. Wiley-Blackwell.
Giles, H. (1973). Accent mobility: A model and some data. Anthropological Linguistics, 15(2),
87 – 109.
Hall, E. T. (1997). Context and meaning. In L. A. Samovar & R. E. Porter (Eds.), Intercultural
communication: A reader (8th ed.). (pp. 45-54). Wadsworth Publishing Co.
Harrison, J. K., Chadwick, M., & Scales, M. (1996). The relationship between cross-cultural
adjustment and the personality variables of self-efficacy and self-monitoring.
International Journal of Intercultural Relations, 20(2), 167-188.
Oberg, K. (1960). Cultural shock: adjustment to new cultural environments. Practical
Anthropology ,6 (7), 77-182.
Tajfel, H., & Turner, J. C. (1986). The social identity theory of intergroup behaviour. In S.
Worchel
& W. G. Austin (Eds.). The psychology of intergroup relations (pp. 7-24).
Nelson-Hall.
Triandis, H. C. (2007). Culture and psychology: A history of the study of their relationships.
In S.
Trice, H., & Beyer, J. (1993). The cultures of work organizations. (pp. 9 – 21). Prentice-Hall.
Trompenaars, F., & Hampden-Turner, C. (1997). Riding the waves of culture: Understanding
diversity in global business (2nd ed.). McGraw-Hill.
Wang, Y. (2006). Internet use among Chinese students and its implication for cross-cultural
adaptation. Kent State University. OhioLINKElectronic Theses and Dissertations
Center. http://rave.ohiolink.edu/etdc/ view?acc_num=kent1164921279.
Zhou, Y., Jindal-Snape, D., Topping, K., & Todman, J. (2008). Theoretical models of culture
shock and adaptation in international students in higher education. Studies in Higher
Education, 33(1), 63-75.