Submit your papersSubmit Now
For Enquiries: [email protected]
IIARD LogoIIARD

Examining how Monetary and Non-Monetary Rewards can Influence Voluntary and Involuntary Turnover in Fast-Food Restaurants in Port Harcourt

Oshi, Joseph E. O. & Enyia, Charles Daniel

Abstract

This paper examines the extent to which reward systems in the fast-food industry can determine employee voluntary and involuntary mobility where organizational climate is a moderating variable. 200 copies of the questionnaire were distributed to 10 fast-food restaurants and 163 copies were returned and useful for analyses. This study realized the fact that employees within the fast-food restaurants place more value on non-monetary rewards than they do for monetary rewards.

Keywords

Monetary rewardNon-monetary rewardvoluntary mobilityinvoluntary mobilityorganizational climate

References

Adenike A. (2011). Organizational climate as a predictor of employee job satisfaction: Evidence from Covenant university. Business Intelligence Journal 4 (1), 151-165. Adenike A. A. (2011). Organizational climate and job satisfaction among academic staff in some selected private universities in southwest Nigeria. School of business, college of development studies, Covenant university, Ota, Ogun state, Nigeria, 1-218. Ball J. (2003, March). Understanding Herzberg'S motivation theory. . Dess G. G. (2001 ). Voluntary turnover, social capital andorganizational performance. Academy Of Management Review, 440-456. Enyia, C. D. (2015). Compensation strategies and job mobility in fast-food restaurants in Port- Harcourt . International Journal of Management Sciences 6(6), 316-325. Harunavamwe M and Kanengoni H. (2013). The impact of monetary and non-monetary rewards on motivation among lower level employees in selected retail shops. African Journal of Business Management 7(38) , 3929-3935. Holmes N, Carvalho G and Powers M. (2010). Reward systems & incentives . Human Resources & Labor Management, 1-8. Jaja S.A. (2003). Praxis of work behavior . Ikeja: Pinnacle Publishers. Low, D.A. (1997). Human development . Kagiso: Pretoria. Lumumba P. (2012, October 2nd). An assessment of the effectiveness of non-monetary incentives in motivating Sacco society staff:A case study of front office savings accounts workers in Nairobi county. Nairobi, Kenya. Lunenburg F. C. (2011). Expectancy theory of motivation: Motivating by altering expectations . International Journal Of Management, Business, And Administration 15(1), 1-6. Luthans, F. (2002). Organizational behaviour. Chicago: Mosby. 8th Edition. Ng T. W. H, Eby L. (2007, September ). Determinants of job mobility: A theoretical integration and extension. Retrieved Feb. 3rd, 2016, from www.researchgate.net: https://www.researchgate.net/publication/211391968 Okwandu G. A. (2007). Research methods in business and social sciences. Owerri: Civines Publishers. Osibanjo O.A, Adeniji A.A, Falola H.O and Heirsmac P.T. (2014). Compensation packages: A strategic tool for employees’ performance and retention . Leonardo Journal of Sciences 25(2), 65-84. Shaw J. D, Delery J. E, Jenkins G. D and Gupta, N. (1998). An organization-level analysis of voluntary and involuntary turnover . Academy of Management Journal 41(5), 511-525. Simón C, Isabel de Sivatte, Olmos R, Shaw J. D. (2013, December 11). Unmasking turnover: Effects of voluntary and involuntary separations on unit performance in the retail sector. Retrieved Feb 3rd, 2016, from ssrn.com: http://ssrn.com/abstract=2366272 Stello C. M. (2011). Herzberg’s two-factor theory of job satisfaction: An integrative literature review . Department of Organizational Leadership, Policy, and Development, 1-32. Terera S. R. and Ngirande H. (2014). The impact of rewards on job satisfaction and employee retention . Mediterranean Journal of Social Sciences 5(1), 481-487. Yavuz N. (2004 , July). The use of non-monetary incentives as a motivational tool: A survey study in a public organization in Turkey. Yavuz, Nilay, Turkey: The Graduate School Of Social Sciences Of Middle East Technical University.

More Articles from IIARD INTERNATIONAL JOURNAL OF ECONOMICS AND BUSINESS MANAGEMENT