Information Management and Organizational Performance of Universities in Cross River State, Nigeria
Abstract
The cross-sectional study on information management and organizational performance examined information acquisition, information processing, and information storage in universities in Cross River State. The study adopted a cross-sectional survey research design. A sample size of 386 respondents was determined for the study using the Taro Yamane formula, and data were collected through a structured questionnaire. Content and face validity, and Cronbach's alpha reliability were used to ascertain the reliability of the data. Descriptive statistics and multicollinearity with the variance inflation factor were used to ascertain the accuracy of the data set. Multiple regression analysis was employed to test the study’s hypotheses at the 0.05 level of significance. The findings revealed that information acquisition (β = 0.274), information processing (β = 0.236), and information storage (β = 0.187) have a significant positive effect on the organizational performance of universities in Cross River State, Nigeria. The implications of the findings are that universities that invest in effective information acquisition, information processing, and information storage are more likely to achieve higher levels of administrative efficiency and institutional effectiveness. The study concludes that information management plays a fundamental role in enhancing the organizational performance of universities in Cross River State, Nigeria. The study recommended that university management should strengthen information acquisition systems, improve information processing capabilities, institutionalize effective information storage practices, encourage information-driven decision-making, and invest continuously in modern information technology infrastructure to enhance organizational performance.
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