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Intrinsic Reward Strategies and Employee Performance in Nigeria’s Microfinance Industry

Williams O. Olori and Attih L. Edem

Abstract

This research examined the correlation between intrinsic reward strategies and employee performance in Microfinance banks. Data was collected through the instrument of a questionnaire. One hundred & thirty two (132) completely filled questionnaires were used for the analysis of data through the Spearman Rank Order Correlation Co-efficient. It was found that there is a significant relationship between recognition, job advancement and quality of work and effective customer service. It was thus recommended that management of microfinance bank should recognize the importance of intrinsic reward in strategy formulation.

References

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