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Influence of Automated Revenue Collection Platform and Digital Financial Management Systems on Internally Generated Revenue in Adamawa State

Mounde Musa, Jirah Sunday Ngamsan PhD

Abstract

This study examined the impact of automated revenue collection platforms and digital financial management systems on internally generated revenue in Adamawa State, Nigeria. The study was motivated by the increasing adoption of digital technologies in public financial administration and the need to enhance revenue generation efficiency within government institutions. Specifically, the study investigated the impact of automated revenue collection platforms and digital financial management systems on internally generated revenue in Adamawa State. A survey research design was adopted for the study. The population comprised 220 staff members of the Adamawa State Internal Revenue Service , while a sample size of 188 respondents was determined using a simple random sampling technique. Primary data were collected through a structured questionnaire designed to measure the study variables. The reliability of the instrument was established using Cronbach’s Alpha coefficient, which yielded values above 0.70, indicating satisfactory internal consistency and reliability. Out of the 188 questionnaires administered, 171 were properly completed and returned, representing a response rate of 91.0%. Data collected were analyzed using multiple regression analysis with the aid of SPSS version 20.0. The findings revealed that automated revenue collection platforms have a significant positive impact on internally generated revenue in Adamawa State. The study also found that digital financial management systems significantly influence internally generated revenue by improving financial accountability, transparency, and operational efficiency. Based on these findings, the study concluded that the adoption of automated revenue collection platforms and digital financial management systems contributes significantly to the enhancement of internally generated revenue in Adamawa State. The study therefore recommends that the State Government should ensure the full implementation of automated revenue collection systems across all revenue-generating agencies to minimize leakages and improve revenue collection. It also recommends the integration of digital financial management systems across government departments and agencies, accompanied by continuous staff training and retraining to enhance effective utilization and maximize revenue generation outcomes.

Keywords

Automatedcollectiondigitalfinancialmanagementplatform and revenue

References

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