Impact of Procedural Justice on Employees’ Work Outcomes

Mobolade Gideon Olakunle PhD.; Obiekwe; Onyebuchi PhD.

doi:10.56201/ijssmr.vol.12no4.2026.pg151.158

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Impact of Procedural Justice on Employees’ Work Outcomes

Mobolade Gideon Olakunle PhD., Obiekwe, Onyebuchi PhD.

Abstract

Today, forward looking organizations are fast realising that employees’ perceptions of fairness in decision-making processes have become a critical factor that plays a significant role in shaping employees’ workplace experiences, behaviours and general work performances and outcomes. This study examined the relationship between procedural justice and employees’ work outcomes within the Federal Inland Revenue Service in Lagos, Nigeria. A survey research design was utilized. A sample size of 150 respondents were selected using a stratified sampling method across different departmental staff categories. Data were collected using a structured questionnaire covering demographic details, perceived procedural justice, and employee work outcomes. The instruments were rated using 5-point and 7-point Likert scales respectively, and demonstrated acceptable internal consistency with Cronbach Alpha coefficients of 0.718 for procedural justice and 0.703 for work outcomes. Analytical methods included descriptive statistics for demographic profiling and Pearson’s Correlation to test the hypothesis. The findings revealed a statistically significant but moderate negative relationship between procedural justice and work outcomes (r = -0.529, p = 0.017), indicating that higher perceptions of procedural justice were associated with lower reported work outcomes. This result highlights potential organizational dynamics, such as perceived rigidity or pressure, that may accompany formal fairness systems. It is concluded that while procedural justice is vital, its application must be context-sensitive. The study recommends transparent, flexible, and participatory procedures by management to enhance employee engagement and overall performance.

Keywords

Procedural justicework outcomesorganizational fairnessemployee perceptionworkplace behaviour

References

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Impact of Procedural Justice on Employees’ Work Outcomes

Abstract

Keywords

References

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