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Employee Turnover Rate and Organizational Performance of Deposit Money Banks in Rivers State

Jumbo, Asai; Arinze, Ezenwaji Uju; Eyidia, ThankGod Dimkpa

Abstract

This study is titled employee turnover rate and organizational performance of deposit money banks in Rivers State. The aim of the study was to determine the relationship between employee turnover rate and organizational performance. The study employed the baseline theory of resource base view theory, social exchange theory, hierarchy of needs theory and equity theory. The study adopted the survey research design. Based on the research questions, a structured questionnaire was administered to 321 respondents comprising (management staff in the bank). A total of 302 copies of the distributed questionnaire were retrieved and utilized. These copies were analyzed and the hypotheses were tested using the Spearman Rank Order Correlation analytical tool via the SPSS package (version 21.0). Findings revealed a significant relationship between voluntary resignation and productivity; dismissal and productivity. On this note, we concluded that employees are more inclined to stay and work when the organization is stable and friendly-working environment. Consequently, it is sometimes necessary to understand and identify the difference between employees who are unsatisfied, leaving the job and those who quit for other reasons. The study recommended amongst others that bank management should instigate further programs to understand why employees quit the organization and identify the issues that attract and retain them in the organizations.

Keywords

Employee turnover rateorganizational performancevoluntary resignationdismissalproductivity

References

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