Cognitive Innovative Technical Competencies Needed of Information Processing Specialists for Effective Performance in Small and Medium Enterprises: Evidence from Enugu State, Nigeria
Abstract
This study determined cognitive innovative technical competencies needed of information processing specialists for effective performance in SMEs in Enugu State. One research question was posed and two null hypotheses tested at 0.05 level of significance. The study adopted a descriptive survey research design, with a population of 1,800 information processing specialists in registered SMEs in Enugu State. The sample size of 180 information processing specialists was selected using proportionate stratified random sampling techniques. A-10 item structured questionnaire titled “Cognitive Innovative Technical Competencies Needed of Information Processing Specialists for Effective performance Questionnaire (CITCNIPSEPQ) was used for data collection. The instrument was face validated using three experts in the field of education, and the reliability coefficients determined through Cronbach alpha calculation yielded .71. The researcher administered copies of the questionnaire to the respondents with the help of four research assistants adequately briefed. Mean and standard deviation were used to answer the research questions and determine the homogeneity of respondents’ ratings while t-test and Analysis of Variance were used to test the null hypotheses. Findings revealed that cognitive innovative technical competencies are highly needed of information processing specialists for effective performance in SMEs in Enugu State. Gender and years of experience were not significant factors on respondents’ mean ratings of the cognitive innovative technical competencies needed of information processing specialists for effective job performance. Based on the findings of the study, the research concluded that information processing specialists highly needed cognitive innovative technical competencies to effectively performance their jobs in SMEs in Enugu State. It was recommended that practicing information processing specialists in Nigeria should attend refresher training courses in t
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