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Post-Crisis Recovery Strategies and Organizational Learning in the Nigerian Ports Authority

Olumati, I. F. MBA, Osho, Oluwaseun O. Ph.D

Abstract

This study investigated the effects of operational, infrastructural, and technological recovery strategies on organizational learning in the Nigerian Ports Authority . The primary objective was to assess how different recovery mechanisms contribute to knowledge acquisition, process improvement, and adaptive capacity within the organization. A total of 200 structured questionnaires were distributed to staff across various departments of NPA, out of which 174 valid responses were used for analysis, yielding a response rate of 87%. Spearman Rank Correlation was employed to examine the relationships between the recovery strategies and organizational learning at a significance level of 0.05. The findings revealed that operational recovery strategies significantly influence organizational learning (? = 0.642, p < 0.05), highlighting the role of workflow optimization, contingency planning, and task reallocation in promoting learning. Infrastructural recovery strategies also demonstrated a positive and significant impact (? = 0.578, p < 0.05), indicating that well-maintained and resilient port infrastructure facilitates knowledge sharing and adaptive practices. Similarly, technological recovery strategies were found to significantly enhance organizational learning (? = 0.615, p < 0.05), emphasizing the importance of system backups, digital restoration, and automation in enabling effective knowledge management. The study concludes that recovery strategies are crucial drivers of organizational learning, fostering resilience, adaptability, and improved operational performance within the NPA. Recommendations include strengthening operational protocols, investing in infrastructure and technology, and integrating recovery processes into formal learning frameworks to enhance institutional knowledge and organizational effectiveness.

Keywords

Operational RecoveryInfrastructural RecoveryTechnological RecoveryOrganizational LearningKnowledge AcquisitionNigerian Ports Authority

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