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Communication Methods and Workplace Collaboration in Paramilitary Agencies in Yenagoa, Bayelsa State

Margaret Ekeins PhD

Abstract

This study looked into how workplace collaboration and communication styles relate to paramilitary organisations in Yenagoa, Bayelsa State. In particular, it looked at how teamwork is affected by downward and upward communication in a few chosen organisations, such as the Federal Road Safety Corps , Nigeria Immigration Service , and Nigeria Security and Civil Defence Corps . A cross-sectional survey study approach was used, which made it possible to use a standardised questionnaire to gather quantitative data from respondents all at once. A sample of 78 senior commissioned officers from the chosen paramilitary organisations made up the study population. Experts in measurement and assessment validated the study instrument, and Cronbach's alpha was used to ensure its reliability. The result was an overall value of 0.793, suggesting good internal consistency. The Statistical Package for Social Sciences was used to apply the Spearman Rank Order Correlation Coefficient to assess the hypothesised associations after the data were processed using inferential statistics. The findings demonstrated a substantial positive correlation between workplace cooperation and communication strategies, with both upward and downward communication being highly linked to staff teamwork. The study came to the conclusion that improving workplace collaboration in paramilitary organisations in Yenagoa, Bayelsa State, requires the use of efficient communication techniques. As a result, it suggests that in order to improve collaboration and overall organisational efficacy inside these institutions, transparent, participatory, and feedback-oriented communication techniques be implemented.

Keywords

Communication Methods; Downward Communication; Upward Communication; Workplace Collaboration; Teamwork; Paramilitary Agencies; Bayelsa State.

References

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