References
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Questionaire
Questionnaire: Cyber Loan Sharks in Nigeria – Exorbitant Interest Rates, Black-mail & Debtors’
Rights
All responses are anonymous and will be used for academic research only.
Section?1 – Demographic Information
Age: ________
Gender: ? Male ? Female ? Prefer not to say ? Other ________
State of residence: ________
Employment status: ? Employed ? Self-employed ? Unemployed ? Student ?
Retired ? Other ________
Highest education level: ? No formal education ? Primary ? Secondary ? Tertiary
? Post-graduate
Section?2 Experience with Cyber-Loan Services
(Answer “Yes” or “No” where indicated; otherwise use the 5-point Likert scale: 1?=?Strongly
Disagree, 2?=?Disagree, 3?=?Neutral, 4?=?Agree, 5?=?Strongly Agree)
I have taken a loan from an online lender in the past 12?months. ? Yes ? No
The lender clearly disclosed the annual percentage rate (APR) before I accepted the loan.
The interest rate charged was reasonable.
The repayment schedule was flexible enough for my situation.
I was threatened or black-mailed after missing a payment.
I reported the incident to a relevant authority (police, EFCC, NCC, etc.).
I am aware of a Nigerian law that protects borrowers from predatory lending.
I have sought legal advice because of a cyber-loan problem.
I feel confident that the legal system can protect me from abusive lenders.
The experience has reduced my willingness to use digital financial services in the future.
Section?3 – Impact on Personal Well-Being
(1?=?Never, 2?=?Rarely, 3?=?Sometimes, 4?=?Often, 5?=?Always)
I experience stress because of my cyber-loan debt.
I have taken additional loans to repay a cyber-loan.
I have sold personal assets to meet repayment obligations.
I have reduced household consumption (food, utilities, etc.) to repay the loan.
Section?4 – Perceptions of Regulation and Protection
(1?=?Strongly Disagree, 2?=?Disagree, 3?=?Neutral, 4?=?Agree, 5?=?Strongly Agree)
Existing regulations are sufficient to curb exorbitant interest rates by cyber-loan sharks.
Enforcement agencies effectively investigate and prosecute illegal cyber-loan practices.
Public awareness campaigns would significantly reduce the incidence of cyber-loan abuse.
Financial-literacy programmes in schools would help borrowers make safer borrowing
choices.
Section?5 – Future Outlook (Last Section)
(Respond using the 5-point Likert scale: 1?=?Strongly Disagree, 2?=?Disagree, 3?=?Neutral,
4?=?Agree, 5?=?Strongly Agree)
The problem of cyber-loan sharks will increase in Nigeria over the next two years.
Stricter regulation of digital lenders will effectively reduce predatory practices.
Better enforcement of existing consumer-protection laws will protect borrowers.
Public awareness campaigns will lead to a noticeable decline in cyber-loan victimization.
Borrowers’ rights will be better protected in the next five years.
Open-ended: Please share any additional comments or suggestions about cyber-loan sharks,
debtors’ rights, or the future of digital lending in Nigeria.
Thank you for your participation. Your insights are valuable for understanding and addressing
this issue.