Factors Affecting the Turnover Intention of Auditors at Independent Auditing Firms in Hanoi City
Abstract
This study aims to systematize and synthesize the factors affecting the turnover intention of auditors at independent auditing firms in Hanoi, a highly competitive and distinctive labor market. To achieve this objective, the study employs a systematic literature review method, analyzing and synthesizing secondary data from reputable published scientific works. The research findings indicate that auditors' turnover intention is a complex phenomenon influenced by the strong interaction of multiple factor groups. The "push" factors from within the organization include extreme work pressure during the busy season leading to burnout, work-life imbalance, inadequate compensation policies, and a fiercely competitive organizational culture. Concurrently, the "pull" factor from the outside, which plays a decisive role, is the abundance of attractive job opportunities in large corporations offering better remuneration and lower pressure. These findings carry significant managerial implications, requiring auditing firms to adopt a comprehensive talent retention strategy. This includes developing competitive compensation policies, scientifically managing workloads, fostering a supportive culture with mental health care, and designing flexible career paths. The novelty of this study lies in its pioneering effort to systematically synthesize scientific evidence to clarify the synergistic interaction between "push" and "pull" factors within the specific context of the Hanoi audit market, providing a holistic and in-depth perspective on the industry's core human resource issue.
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