References
Adeleye, I., Ibeh, K., Kinuthia, J., White, L., & Dibben, P. (2014). Theorising business and Management in Africa: Current insights and future directions. Africa Journal of Management, 1(1), 1–23. https://doi.org/10.1080/23322373.2014.964271 Alwali,j.,& Alwali, W.(2022). The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction Leadership & Organization Development journal, 43(1),125-136 Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press. Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa Burke, C. S., Sims, D. E., Lazzara, E. H., & Salas, E. (2007). Trust in leadership: A multi?level review and integration.The Leadership Quarterly, 18(6), 606–632. https://doi.org/10.1016/j.leaqua.2007.09.006 Berger, R. (2015). Now I see it, now I don’t: Researcher’s position and reflexivity in qualitative research. Qualitative Research, 15(2), 219–234. https://doi.org/10.1177/1468794112468475 Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications Covey, S. M. R. (2006). The speed of trust: The one thing that changes everything. Free Press. Cochran, W. G. (1977). Sampling techniques (3rd ed.). Wiley. Colquitt, J. A., Scott, B. A., & LePine, J. A. (2007). Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology, 92(4), 909–927. https://doi.org/10.1037/0021- 9010.92.4.909 Davis, J. H., Schoorman, F. D., Mayer, R. C., & Tan, H. H. (2000). The trusted general manager and business unit performance: Empirical evidence of a competitive advantage. Strategic Management Journal, 21(5), 563–576. https://doi.org/10.1002/(SICI)1097- 0266(200005)21:5<563::AID- SMJ99>3.0.CO;2-0 De Jong, B. A., Dirks, K. T., & Gillespie, N. (2016). Trust and team performance: A meta-analysis of main effects, moderators, and covariates. Journal of Applied Psychology, 101(8), 1134– https://doi.org/10.1037/apl0000110 Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and Implications for research and practice. Journal of Applied Psychology, 87(4), 611–628. https://doi.org/10.1037/0021- 9010.87.4.611 Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 4 4(2), 350–383. https://doi.org/10.2307/266699 Diener, E., & Crandall, R. (1978). Ethics in social and behavioral research. University of Chicago Press. Ennew, C. T., & Sekhon, H. S. (2007). Measuring trust in financial services: The trust index. Consumer Policy Review, 17(2), 62–68. Fulmer, C. A., & Gelfand, M. J. (2012). At what level (and in whom) we trust: Trust across multiple organizational levels.Journal of Management, 38(4), 1167–1230. https://doi.org/10.1177/0149206312439327 Feldman, D. C. (2015). Ethical leadership: Meta-analytic evidence of criterion-related and incremental validity. Journal of Applied Psychology, 100(3), 948–965. https://doi.org/10.1037/a0038246 Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions and organizations across nations (2nd ed.). Sage. Holmes, A. G. D. (2020). Researcher positionality—A consideration of its influence and place in qualitative research A new researcher guide. International Journal of Education, 8(4), 1– https://doi.org/10.34293/education.v8i4.3232 Israel, M., & Hay, I. (2006). Research ethics for social scientists: Between ethical conduct and regulatory compliance. SAGE Publications. Jackson, T. (2012). International management ethics: A critical, cross-cultural perspective. Cambridge University Press. Kouzes, J. M., & Posner, B. Z. (2017). The leadership challenge: How to make extraordinary things happen in organizations (6th ed.). Jossey-Bass. Reichheld, F. F., & Schefter, P. (2000). E-loyalty: Your secret weapon on the Web. Harvard Business Review, 78(4), 105–113 Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734. https://doi.org/10.5465/amr.1995.9508080335 Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247. https://doi.org/10.1016/0001-8791(79)90072-1 Northouse, P. G. (2022). Leadership: Theory and practice (9th ed.). SAGE Publications. Okechukwu, E., & Nkamnebe, A. D. (2015). Employee perception of fair treatment and trust in Nigerian organizations. African Journal of Business Ethics, 9(1), 44–59. https://doi.org/10.4103/1817-7417.154211 Onyemah, V. (2019). Leadership and trust in Nigerian banks: An exploratory study. International Journal of Banking Studies, 12(3), 55–72. Palanski, M. E., & Yammarino, F. J. (2007). Integrity and leadership: Clearing the conceptual confusion. European Management Journal, 25(3), 171–184. https://doi.org/10.1016/j.emj.2007.04.006 Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors affect followers' trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107–142. https://doi.org/10.1016/1048- 9843(90)90009-7 Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393–404. https://doi.org/10.5465/amr.1998.926617 Resnik, D. B. (2020). What is ethics in research & why is it important? National Institute of Environmental Health Sciences. https://www.niehs.nih.gov/research/resources/bioethics/whatis/index.cfm Schannen-Moran, M., & Hoy, W. K. (2000). Trust in schools: A conceptual and empirical analysis. Journal of Educational Administration, 38(5), 334–352. https://doi.org/10.1108/09578230010373089 Srivastava, U. R., & Mohaley, S. (2022). Role of trust in the relationship between authentic Leadership and job satisfaction and organizational commitment among Indian bank employees. American Journal of Industrial and Business Management, 12(4), 616–664 https://doi.org/10.4236/ajibm.2022.124033 emerald.com+13scirp.org+13mdpi.com+13 Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students (8th ed.). Pearson Education. Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693–713. https://doi.org/10.1007/BF00929796 United Bank for Africa. (2023). About UBA. https://www.ubagroup.com Zhang, Y., & Akhtar, S. (2013). Transformational leadership and employee voice behavior: The role of ethical leadership. International Journal of Human Resource Management, 24(18),3739–3759. https://doi.org/10.1080/09585192.2013.781522 Zhu, W., Newman, A., Miao, Q., & Hooke, A. (2013). Revisiting the mediating role of trust in transformational leadership effects: Do different types of trust make a difference? The Leadership Quarterly, 24(1), 94–10https://doi.org/10.1016/j.leaqua.2012.08.004