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Knowledge Management and the Performance of Small and Medium Scale Enterprises in Uyo, Akwa Ibom State

Grace Adoga, Zibigha Weniebi I Peresuo, PhD, Joseph Ita Etim

Abstract

This study was conducted to assess the influence of knowledge management on small and medium scale enterprises in Uyo, Akwa Ibom State. Survey research design was adopted for this study. Population of the study was 418 registered SMEs in Uyo. Sample size was determined using Krejcie and Morgan table for sample size determination, the figure was gotten as 196. Primary data was the main source of data. Instrument for data collection was a structured Likert scale questionnaire. Descriptive and Inferential statistics were employed for data analysis. Specifically, simple linear regression statistical tool was the inferential statistics. Findings of the study revealed an R- value of 0.571 for knowledge creation, R- value of 0.752 for knowledge acquisition and an R- value of 0.882 for knowledge application. As such, it was concluded that knowledge management has a significant positive influence on SMEs’ performance in Uyo, Akwa Ibom State. From the conclusion, it was recommended that SMEs managers should ensure the creation of knowledge within the firm so as to gain better performance, since knowledge creation is required to ensure the promotion of competitive advantage in their operations. Also, SMEs should come up with policies that will encourage knowledge management practices in other to improve their performance through their firms’ learning and training on the part of employees. Equally, appropriate technological infrastructure should be provided to facilitate knowledge application within the firm.

Keywords

Knowledge ManagementKnowledge CreationKnowledge acquisitionKnowledge

References

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