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Conflict Resolution Mechanisms in High Stress Occupation: A Key to Managing Stress and Improving Employee Wellbeing

Akubo Emmanuel Ojodale, Basuo Bio Kuroakegha PhD

Abstract

Workplace conflict is an all-encompassing issue in high-stress occupations such as education and health sectors, posing significant threats to employee well-being, productivity, and organizational performance. Effective conflict resolution mechanism is crucial in mitigating these negative consequences especially in the turbulent and dynamic business environment where organizations are engulfed in constant competition occasioned by technological advancement and the post pandemic challenges. This article provides a comprehensive review of workplace conflict resolution mechanisms in high-stress occupations, exploring its definition, causes, and the importance of adopting a proactive and holistic approach to conflict resolution, incorporating both individual and organizational-level interventions. This study explores the impact of conflict resolution mechanisms on occupational stress, examining the shift from traditional to modern trends. The study adopts a theoretical framework based on the Conflict Resolution Theory (Thomas, 1992) and Stress Strain Theory (Hans, 1984). The study's findings have practical implications for stakeholders, including human resource managers, employees, and organizations.

Keywords

ConflictConflict resolutionstressoccupational stress

References

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