Submit your papersSubmit Now
For Enquiries: [email protected]
IIARD LogoIIARD

Assessing the Influence of Principals’ and Zonal Directors’ Communication Skills and Counselling Approaches on Teachers’ Job Performance in Secondary Schools in Bwari Area Council, FCT Abuja

BAHAGO, Samaila Benedict, ODIGBO Catherine Chioma, EKERE, Mary Clementine EHJ

Abstract

This study investigated the influence of principals’ and zonal directors’ communication skills and counselling approaches on teachers’ job performance in Bwari Area Council (BAC), FCT- Abuja. This study was guided by two research questions with two corresponding objectives and two null hypotheses. A descriptive survey design was used for the study. The respondents were a sample of 300 teachers drawn from a total population of 874 teachers from all the 13 public senior secondary schools in Bwari Area Council FCT-Abuja. An instrument titled “Influence of Principals and Zonal Directors’ Communication Skills on Teachers’ Job Performance Questionnaire (IPZDCSTJPQ)” was used for data collection. Mean and standard deviation were used to answer the research questions while t-test was used to test the null hypotheses at 0.05 level of significance. The findings of the study indicated that principals and zonal directors’ communication skills had significant influence on teachers’ job performance in secondary school in Bwari Area Council FCT-Abuja. Based on the results of the findings, it was recommended that principals should communicate clearly and seek the opinion of the teachers in decision making of the school and zonal directors should always give clear instruction to the teachers and should not use ambiguous words to communicate with the teachers.

Keywords

Communication skillsCounselling approachesJob performance Principals &

References

Burgoon, J. K., Guerrero, L. K., & Floyd, K. (2021). Nonverbal communication. Routledge. Bush, T., & Glover, D. (2022). School Leadership and Teacher Effectiveness in Developing Countries. International Journal of Educational Development, 88, 102517. Fullan, M. (2023). Leadership and sustainability: System thinkers in action. Corwin Press. Fullan, M. (2023). Leadership in a culture of change. Jossey-Bass. Gibson, R. L., & Mitchell, M. H. (2008). Introduction to counseling and guidance (7th ed.). Pearson Education. Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. Bantam Books. Goleman, D. (2020). Emotional intelligence: Why it matters more than IQ. Bantam. Harris, A. (2023). Distributed leadership in schools: Developing the leaders of tomorrow. Routledge. Leithwood, K., & Sun, J. (2022). Transformational Leadership Effects on Teacher Performance. Educational Administration Quarterly, 58(3), 387-412. Ofoegbu, F. I. (2021). Teacher Motivation and Job Performance in Nigerian Secondary Schools. Journal of Educational Administration, 59(2), 134-150. Maslach, C., & Leiter, M. P. (2016). Burnout. In G. Fink (Ed.), Stress: Concepts, cognition, emotion, and behavior (pp. 351–357). Academic Press. https://doi.org/10.1016/B978- 0-12-800951-2.00044-3 Miller, W. R., & Rollnick, S. (2012). Motivational interviewing: Helping people change (3rd ed.). Guilford Press

More Articles from INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH

Building National Analytics Capacity: Advances and Future Pathways

Author: Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey Okwesa, Uzoamaka Iwuanyanwu

Root-Cause and Thematic Analysis for Major Incident Management: A Review

Author: Ifeanyichukwu Jeffrey Okwesa, Uchechi Mary-Linda Unamma, Uzoamaka Iwuanyanwu

Data-Quality and Single-Source-Of-Truth Frameworks for Inter- Agency Reporting: A Review

Author: Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey Okwesa, Uzoamaka Iwuanyanwu

Human-In-The-Loop Decision Systems: Advances and Future Directions

Author: Funmilayo Ashore-Onisemo, Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey, Okwesa,

Roles of Oil Subsidy Removal on Transportation Cost and Water Factory in Cross River South, Nigeria

Author: Onwuzurike Peter Tobechi, Owoh Akwa Owoh, Unoh Grace Inyang, Umaru Musa