Submit your papersSubmit Now
For Enquiries: [email protected]
IIARD LogoIIARD

The Relationship Between Talent Management and Organisational Performance of Hospitality Firms in Bayelsa and Delta states, Nigeria

Hycienth Chukwunalu OLISEMENOGOR

Abstract

This study investigated the relationship between talent management and organisational performance in the hospitality sector in Bayelsa and Delta states Nigeria. The study used a survey research approach to look at the connection between talent management and organisational performance. The study’s total population comprised of 370 employees of the selected hospitality firms in Bayelsa and Delta States, Nigeria. However, due to the size of the population, the sample size was equal to the total population. Three hundred and seventy (370) copies of questionnaire were administered to the study respondents out of which three hundred and fifty five (355) were fully retrieved and completed. Data obtained from the study respondents were analyzed by means of descriptive, correlation and simple linear regression analysis via SPSS version 23. The findings of the correlation analysis unveiled that all the dimensions of talent management (talent attraction, talent development, talent retention and performance appraisal) used in the study are all positively and significantly correlated with organisational performance. Also, the regression analysis showed that all the dimensions of talent management have a positive effect on organisational performance. Based on the findings, recommendations were made in the study.

Keywords

Talent ManagementTalent AttractionTalent DevelopmentTalent Retention

References

Abdullahi, M.S., Adeiza, A., Abdelfattah, F., Fatma, M., & Fawehinmi, O. A. (2022). Talent management practices on employee performance: a mediating role of employee engagement in institution of higher learning: quantitative analysis. Industrial and Commercial Training, 54(4), 589 –612. Aguke, O.B. & Igbomor, E. (2024). Perceived Organizational Support: A strategic tool for achieving high Organizational Performance. ISRG Journal of Economics, Business & Management (ISRGJEBM), 2(6), 1-9. DOI: 10.5281/zenodo.14024507 Aina, R., & Atan, T. (2020). The Impact of Implementing Talent Management Practices on Sustainable Organisational Performance. Sustainability, 12(20), 8372. Almohtaseb, A.A, Shaheen, H.A.K, Alomari, K.M & Almahameed, M.A.Y, (2020) Impact of Talent Management on Organisational Performance: The Moderating Role of an Effective Performance Management System. International Journal of Business and Management, 15(4), 11-24 Armstrong, M. (2009). Armstrong Handbook of HRM practice. 11th Edition, Kogan Page Limited, London. Armstrong, M. (2014). A handbook of Human Resource Management practices, 12th Ed., London: Kogan Page Limited. Armstrong, M., & Baron, A. (2004). Managing Performance: Performance Management in Action. Chartered Institute of Personnel and Development. Arubayi, D.O. & Igbomor, E. (2024). The Relationship between Career Adaptability and Employee Retention. Iconic Research and Engineering Journals, 7(11), 634-644. Babu, M.N., Reddy, S., Gnanaprasuna, E., Madhavi, Y. & Susendiran, S., (2022) Impact Of Talent Management On Organisational PerformanceMediating Role Of Talent Acquisition, Talent Retention, And Employee Engagement. Journal of Positive School Psychology, 6(11), 700-706 Farin, P.M., Akwari, W. A.K., Ededem, E.E, & William, B. W. (2023) Performance Appraisal and Organisational Performance. International Journal of Economics and Business Management, 9(1), 100-105. Filip, A, (2013) Complaint management: A customer satisfaction learning process. 3rd World Conference on Learning, Teaching and Educational Leadership. Procedia - Social and Behavioral Sciences, 93, 271 – 275. Frimpong, A.A., Emmanuel, A. K., Amoako, P.E. & Kyereh, A., (2016) The Role of Talent Management on Organisational Performance Focusing on Ghana Revenue Authority, Sunyani. European Journal of Business and Management, 8(35), 75-84 Hongal, P. & Kinange, U., (2020) A Study on Talent Management and its Impact on Organisational Performance- An Empirical Review. International Journal of Engineering and Management Research, 10(1), 64-71. Igbomor, E. & Ogbuma, S.M. (2024). An Empirical Evidence of the Effect of Organizational Commitment on Employee Job Performance. International Journal of Research Publication and Reviews, 5(1), 1941- 1947.https://ijrpr.com/uploads/V5ISSUE1/IJRPR21806.pdf Igbomor, E. & Olisemenogor, H.C, (2023a). The Nexus between Employee Assistance Programs and Organizational Commitment. International Journal of Research and Innovation in social science (IJRISS), 7(12), 1-13. Doi: https://dx.doi.org/10.47772/IJRISS.2023.7012001 Igbomor, E. & Olisemenogor, H.C. (2023b). An Investigation of the Impact of Paternalistic Leadership on Workers Performance. International Journal of Research Publication and Reviews, 4(11), 1812-1817. Igbomor, E. (2023). The Relationship between Strategic Human Resource Management Practices and Employee Performance: The Moderating Role of Information Communication Technology (ICT) Usage. International Journal of Management Studies and Social Science Research, 5(5), 294- 307. . https://doi.org/10.56293/IJMSSSR.2022.4726 Igbomor, E. (2024a). Exploring the Relationship between Transformational Leadership and Job Satisfaction. Journal of Strategic Human Resource Management, 13(2), 31-39. Igbomor, E. (2024b). The Moderating Role of Retention Factor on the Relationship between Career Adaptability and Organizational Commitment. International Journal of Innovation Management and Organizational Behavior (IJIMOB). https://doi.org/10.61838/ Igbomor, E. (2025). An Assessment of the Relevance of Talent Management in the Enhancement of Quality Customer Service in the Hospitality Industry in Delta State, Nigeria. IIARD International Journal of Economics and Business Management, 11(2), 1-15.DOI 10.56201/ijebm.vol.11.no2.2025.pg1.15 Irtaimeh, H.J & Al-Azzam, Z.F, (2016) exploring the impact of talent management strategies and service quality on beneficiaries satisfaction in jordan healthcare sector: provider point of view. International Journal of Management (IJM), 7(7), 23–38, Kanisa, N.O. & Makokha, E.N, (2017) Effect of Performance Appraisals on Organisational Performance in Public Secondary Schools in Pokot Central Sub County. European Journal of Business and Management, 9(26), 95-101. Kuntonbutr C., & Sangperm N. (2019) study on talent management influence on customer satisfaction. Polish Journal Of Management Studies, 20(2), 334-344. Lokhande, J. S., (2023) talent management and its impact on organisational performance: a conceptual framework. Journal of Emerging Technologies and Innovative Research, 10(2) 823-825 Mazil, M. M., Ali, C. M., lbraheem, B. M. (2023) The Impact of Talent Management on Organisational Development. International Journal of Professional Business Review, 8(4) , 01-15 Mgbemena, G.C., Enetanya D. I., Nsofor, M.N. & Ogbogu, F. O., (2022) Talent Management And Organisation Performance In Pharmaceutical Companies In Anambra State, Nigeria. International Journal of Business & Law Research, 10(4), 1-16 Mhagama, J.B., (2019) impact of talent management on organisation perfomance in public sector: a case of tanzania revenue authority in mwanza region. A Dissertation Submitted In Partial Fulfilment For The Requirements Of The Degree Of Master Of Human Resource Management Of The Open University Of Tanzania Nafei, W. A. (2015). Talent management and health service quality from the employee perspective: A study on teaching hospitals in Egypt. American International Journal of Social Science, 4(1), 91-110. Nosike, C. J. (2022) Talent Management and Organisational Effectiveness of Tertiary Institutions in Enugu State. International Journal of Research Publication and Reviews, 3(8), 2129- Onwuka, E. M., Ugwu K. E. & Kekeocha M.E., (2015) the relationship between talent management and employees performance in nigerian public sector a study of selected firms in delta state. International Journal of Economics, Commerce and Management, 5(3) 1581- 1592 Puja, S. & Shikha, M. (2016). A Study of Talent Management and Its Impact on Performance of Organisations. Journal of Business and Management, 18, 2319-7668. Rane, N.L., Achari, A., & Choudhary, S.P.,(2023) enhancing customer loyalty through quality of service: effective strategies to improve customer satisfaction, experience, relationship, and engagement. International Research Journal of Modernization in Engineering Technology and Science, 5(5), 427-452 Sadek, H.S., (2022) The Impact of Talent Management Practices on Employees Engagement in Sharm El-Sheikh Hotels. Journal of Association of Arab Universities for Tourism and Hospitality, 22(2), 132-153. Sareen, P., & Mishra, S, (2016) A Study of Talent Management and Its Impact on Performance of Organisations. Journal of Business and Management, Vol. 18(12), 66-73 Schiemann, W. A. (2013) from talent management to talent optimization. Journal of World Business, http://dx.doi.org/10.1016/j.jwb.2013.11.012 Sheehan, M., Grant, K., & Garavan, T. (2018). Strategic talent management. Worldwide Hospitality and Tourism Themes, 10(1), 28-41. Short, J. C., & Palmer, T. B. (2014). Organisational performance referents: An empirical examination of their content and influences. Organisational B

More Articles from INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH

Building National Analytics Capacity: Advances and Future Pathways

Author: Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey Okwesa, Uzoamaka Iwuanyanwu

Root-Cause and Thematic Analysis for Major Incident Management: A Review

Author: Ifeanyichukwu Jeffrey Okwesa, Uchechi Mary-Linda Unamma, Uzoamaka Iwuanyanwu

Data-Quality and Single-Source-Of-Truth Frameworks for Inter- Agency Reporting: A Review

Author: Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey Okwesa, Uzoamaka Iwuanyanwu

Human-In-The-Loop Decision Systems: Advances and Future Directions

Author: Funmilayo Ashore-Onisemo, Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey, Okwesa,

Roles of Oil Subsidy Removal on Transportation Cost and Water Factory in Cross River South, Nigeria

Author: Onwuzurike Peter Tobechi, Owoh Akwa Owoh, Unoh Grace Inyang, Umaru Musa