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Transforming Library Marketing Strategies Through IT Adoption in North Eastern Nigeria's University Libraries

Bello Abubakar, Blessing Francis Buba

Abstract

The emergence of information technology (IT) has profoundly altered how university libraries provide and promote their services. In university libraries in North Eastern Nigeria, the deployment of information technology presents significant opportunities to modernize conventional marketing tactics and improve service exposure. This research examines the transformational impact of information technology on the marketing strategies of university libraries in the area. The study employs a mixed-methods approach to assess the degree of IT adoption, identify novel technologies used, and evaluate their effects on user engagement and library usage. Research indicates that IT technologies, including social media platforms, library management systems, and mobile apps, are crucial for enhancing services, facilitating communication, and expanding the user demographic. Nevertheless, obstacles such as insufficient financing, deficiencies in technical skills, and inadequate internet infrastructure hinder comprehensive IT integration. The research indicates that deliberate investment in IT infrastructure, personnel capacity training, and ongoing support for IT-driven marketing are crucial for optimizing the advantages of technology in library promotion.

Keywords

Information technologylibrary marketinguniversity librariesNorth Eastern Nigeria

References

Aina, L. O., & Adigun, J. A. (2022). Information technology adoption in Nigerian libraries: Challenges and prospects. Journal of Library Science, 58(2), 123–134. Eze, S. C., & Obeta, C. E. (2023). The impact of social media on library services in higher education institutions. African Journal of Information Systems, 12(3), 45–60. Joel, A. P., Dawha, E. M. K., & Istifanus, I. L. (2020). Library professionals' use of social media technologies for promoting library services in university libraries in North East Nigeria. Library Philosophy and Practice (e-journal). Retrieved from https://digitalcommons.unl.edu/libphilprac/4270 Sagarjit, S., et al. (2022). Adoption of artificial intelligence to improve library service delivery in academic libraries in Nigeria. Library Philosophy and Practice (e-journal). Retrieved from https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=15191&context=libphilprac Yusuf, A. A., & Salisu, R. B. (2021). Digital transformation in university libraries: Evidence from Northern Nigeria. International Journal of Library and Information Studies, 8(4), 15–30. Zubairu, I., & Aliyu, T. S. (2024). Enhancing library services through IT adoption in Nigerian universities. Journal of Academic Libraries, 10(1), 89–105.

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