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Effect of Interactional Justice on Employees’ Engagement of Civil Service Commission in South-South, Nigeria

Johnson, Etimfon Edet, Okebaram, Sunday Moses (Ph.D), Prof. Gideon A. Emerole

Abstract

This study assess the effect of interactional justice on employees’ engagement of Civil Service Commission of South-South Nigeria. The dimensions of interactional justice used in this study were informational justice and interpersonal justice while the measure of employees’ engagement were employees’ efficiency and employees’ output. Survey research design was adopted for this study and a structured questionnaire based on a 5 point Likerts scale was used to gather data. The population of the study was made up of one thousand, six hundred and fifty three (1,653) employees obtained from the six (6) selected Civil Service Commission in South-South States in Nigeria while the sample size of four hundred and forty one (441) respondents was derived from Bill Godden (2004) formula at 5% error tolerance and 95% level of confidence. The stratified sampling method was used to select the sample size from the population. The data gathered for this study was analyzed using the simple regression model and analysis of variance (ANOVA) through the aid of SPSS Version 23.0 statistical tools. Out of the four hundred and forty one (441) copies of the questionnaire that were distributed to the respondents, three hundred and thirty seven (337) copies of questionnaire returned were rightfully filled and used as the bases of analysis while one hundred and four (104) copies of questionnaire were not retrieved or retrieved but wrongly filled. The result of the findings showed that interactional justice significantly boost employees’ engagement of Civil Service Commission in South-South, Nigeria. Also, informational justice and interpersonal justice has a positive significant effect on employees’ efficiency and employees’ output respectively. Therefore, this study concluded that interactional justice has a significant effect on employees’ engagement of Civil Service Commission in South-South, Nigeria.

Keywords

Organizational JusticeInteractional JusticeInformational JusticeInterpersonal

References

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