Submit your papersSubmit Now
For Enquiries: [email protected]
IIARD LogoIIARD

Effect of Employee Retention Strategies on Organizational Performance: A Study of Nigerian Bottling Company (NBC), Enugu, Nigeria

Dr. Aneozeng Awo Egbe Esq.

Abstract

Ensuring employee retention is crucial for sustaining a stable workforce and accomplishing organisational goals. Nevertheless, NBC Enugu has encountered significant challenges in this domain, resulting in negative consequences. The Nigerian Bottling Company (NBC) in Enugu has had substantial difficulties in sustaining a steady and efficient staff, resulting in adverse effects on the organization's overall performance. The primary aim of this research was to investigate the effect of staff retention strategies on the performance of the Nigerian Bottling Company (NBC) in Enugu. The primary aims of this study were to examine the effect of job redesign on conflict levels in the Nigerian Bottling Company (NBC) in Enugu, to determine the influence of competitive compensation on labour turnover in the NBC, Enugu, and to assess the effect of career development on organisational efficiency in the NBC, Enugu. The study used the descriptive research methodology. The research has a target group of 319 workers from Nigeria Bottling Company 9th Mile located in Enugu State. The research used the simple random sampling approach. The sample size was determined using the Krejcie and Morgan (1970) table. The table provided a sample size of 175. The data gathering tool used in this research was a self-designed structured questionnaire. The hypotheses were examined via the use of Ordinary Least Square regression analysis, using SPSS version 27.0, with a significance level of 5%. The research determined that job redesign had a substantial effet on the degree of conflict inside the Nigerian Bottling Company (NBC), Enugu. The study uncovered that offering competitive compensation has a substantial effect on the rate at which employees leave their jobs in Nigerian Bottling Company (NBC), Enugu. Additionally, it was disclosed that career development has a substantial effect on the organizational efficiency of the Nigerian Bottling Company (NBC) in Enug

Keywords

Employee retention strategycompetitive compensationjob redesigncareer

References

Abbas M. H., Majeed H. T., & Luma M. H. (2021) Employees Retention Strategy and its Impact on Organizational Memory: An Exploratory Research for the opinion of Faculty Members at Private Colleges in Baghdad. Academic Journal of Interdisciplinary Studies, 10(1), 357- 369 Adebayo, A. O., & Usman, F. T. (2023). Examining the challenges of competitive compensation in managing labor turnover at the Nigerian Bottling Company Enugu. International Journal of Organizational Behavior, 18(1), 45-62. Ahmad, N., Tariq, M. S., & Hussain, A. (2019). Human resource practices and employee retention: The mediating role of career development. SEISENSE Journal of Management, 2(2), 57-72. Akuoko, O. K. (2022). Employee Retention Strategies and Workers’ Performance: General Views of Employees in Ashanti Region of Ghana International Journal of Business and Management Tomorrow, 2(8), 1-19. Armstrong, M. (2011). A handbook of Human Resource Management Practice (3rd Ed.). Great Britain: Bath Press. Aruna, M., & Anitha, J. (2020). Employee Retention Enablers: Generation Y Employees. Journal of Indian Management, 12(3), 94-103. Baruch, Y. (2021). Career Development in Organizations and Beyond: Balancing Traditional and Contemporary Viewpoints. Human Resource Management Review, 16. Bernardin, H. (2020). Human Resource Management: An Experiential Approach. (5th Ed.). New York, NY: McGraw Hill. Cardy, R. L., & Lengnick-Hall, M. L. (2011). Will they stay or will they go? Exploring a customer- oriented approach to employee retention. Journal of Business and Psychology, 26(2), 213- Cascio, W. F., & Boudreau, J. W. (2016). The effects of HR practices and talent portfolio characteristics on HR job market differentiation. Journal of Organizational Behavior, 37(3), 326-342. Chelangat, H. (2020). Employee Retention Practices and Organizational Productivity in Savings and Credit Co-Operative Societies in Kericho-County, Kenya. School of Business Kenyatta University. Denton, J. (2020). The Importance of Employee Satisfaction for Effective Job Performance and Organizational Retention. International Journal of Business and Management, 12(3), 24-38. Dessler, G. (2018). Human Resource Management. (11th Ed.). New Delhi: Prentice-Hall of India Private Ltd. Eze, C. V., & Nwankwo, S. I. (2022). Addressing the problem of high labor turnover through competitive compensation practices in the Nigerian Bottling Company Enugu. Journal of Compensation and Benefits, 16(2), 88-106. Frank, F. D., Finnegan, R. P., & Taylor, C. R. (2020). The race for talent: Retaining and engaging workers in the 21st century. Human Resource Planning, 27(3). Gorde, S. U. (2019). A Study of Employee Retention. Journal of Emerging Technologies and Innovative Research, 6(6), 331-337. Hom, P. W., Lee, T. W., Shaw, J. D., & Hausknecht, J. P. (2017). One hundred years of employee turnover theory and research. Journal of Applied Psychology, 102(3), 530-545. Igbinoba, E., Joel, O., Igbadumhe, F., & Peter, D. (2022). Employees’ Retention Strategies and Organisational Performance. Academy of Entrepreneurship Journal, 28(5), 1-12. Ikeagu, M. O., Odira, C. O., & Anah. (2023). Employee Retention Strategies and Organizational Performance of Mission Secondary Schools in Onitsha Archdiocese, Anambra State, Nigeria. International Academic Journal of Management and Marketing, 11(7), 124-143. Ikon, M. A., & Kenechukwu, I. C. (2020). Job redesign and organizational commitment in government ministries in Anambra State. International Journal of Entrepreneurship and Business Innovation, 3(1), 80-99 James, L., & Mathew. L. (2022). Employee Retention Strategies. Journal of Indian Management, 9(3), 342-349. Jehanzeb, K., & Bashir, N. A. (2013). Training and development program and its benefits to employee and organization: A conceptual study. European Journal of Business and Management, 5(2), 243-252. Jehanzeb, K., & Mohanty, J. (2018). Impact of employee development on job satisfaction and organizational commitment: Person–organization fit as moderator. International Journal of Training and Development, 22(3), 171-191. Khawaja, G., Anwer, R., & Mazen, F. M. (2019). Organizational Commitment and Turnover Intentions: Impact of Employee‘s Training in Private Sector of Saudi Arabia. International Journal of Business and Management, 8(8). Kooij, D. T., Jansen, P. G., Dikkers, J. S., & De Lange, A. H. (2020). Managing aging workers: A mixed-method study on bundles of HR practices for aging workers. The International Journal of Human Resource Management, 31(12), 1569-1595. Krejcie, R.V & Morgan, D. N., (1970) Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30, 607-610. Kumar, R., Ramendran, C., & Kadiresan, V. (2022). Employee Retention: A Competitive Advantage for Organizations. Journal of Organizational Behavior, 18(2), 45-64. Levy, P. S., & Lemeshow, L. (2019). Sampling of Populations: Methods and Applications. (4th Ed.). New York, NY: John Wiley & Sons. Magaji, N., Akpa, V. O., & Ogundiwin, I. J. (2021). Effect of Compensation Packages and Work- Life Balance on Employee Retention of Selected Private Universities in Ogun State, Nigeria. International Journal of Research Science & Management, 8(8), 61-75. Malik, W. U., Javed, M., & Hassan, S. T. (2021). Influence of transformational leadership components on job satisfaction and organizational commitment. Pakistan Journal of Commerce and Social Sciences, 11(1), 146-165. Mathur, A., & Agarwa, P. K. (2019). A Study on Impact of Employee Retention in Private Sector Sugar Mill. International Journal of Emerging Research in Management and Technology. Michael, S. O., & Chipunza, C. (2019). Employee Retention and Turnover: Using Motivational Variables as a Panacea. African Journal of Business Management, 3(8), 410-415. Muyideen, A. A. (2023). Employee Retention Strategies and Organisational Performance among Academic Staff of Selected Private Universities in Osun State Nigeria. Nigerian Journal of Banking and Financial, 9(1), 157-169. Nwankwo, S. I., & Okoro, A. P. (2023). Exploring the impact of career development on organizational efficiency in the Nigerian Bottling Company Enugu. Journal of Organizational Behavior, 19(2), 123-145. Okafor, L. I., Ifekwem, N. E., & Adeyi, A. O. (2019). Employee Retention Strategies and Organizational Performance in Selected Private Universities in Ogun State Nigeria. The Pacific Journal of Science and Technology, 20(2), 123-131. Oldham, G. R., & Fried, Y. (2019). Job design research and theory: Past, present and future. Organizational Behavior and Human Decision Processes, 136, 20- https://doi.org/10.1016/j.obhdp.2016.05.002 Onyeukwu, C. C., & Usman, F. T. (2022). Addressing the challenge of suboptimal organizational efficiency through effective career development practices at the Nigerian Bottling Company Enugu. International Journal of Human Resource Management, 21(3), 88-106. Parker, S. K., & Grote, G. (2020). Automation, algorithms, and beyond: Why work design matters more than ever in a digital world. Applied Psychology, 70(3), 550-588. Ramlall, S. (2003). Organizational application managing employee retention as a strategy for increasing organizational competitiveness. Applied H.R.M. Research, 8(2), 63-72. Rubenstein, A. L., Eberly, M. B., Lee, T. W., & Mitchell, T. R. (2018). Surveying the forest: A meta-analysis, moderator investigation, and future-oriented discussion of the antecedents of voluntary employee turnover. Personnel Psychology, 71(1), 23-65 Shelton, K. (May 2021). The Effects of Employee Development Programs on Job Satisfaction and Employee Retention.

More Articles from INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH

Building National Analytics Capacity: Advances and Future Pathways

Author: Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey Okwesa, Uzoamaka Iwuanyanwu

Root-Cause and Thematic Analysis for Major Incident Management: A Review

Author: Ifeanyichukwu Jeffrey Okwesa, Uchechi Mary-Linda Unamma, Uzoamaka Iwuanyanwu

Data-Quality and Single-Source-Of-Truth Frameworks for Inter- Agency Reporting: A Review

Author: Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey Okwesa, Uzoamaka Iwuanyanwu

Human-In-The-Loop Decision Systems: Advances and Future Directions

Author: Funmilayo Ashore-Onisemo, Uchechi Mary-Linda Unamma, Ifeanyichukwu Jeffrey, Okwesa,

Roles of Oil Subsidy Removal on Transportation Cost and Water Factory in Cross River South, Nigeria

Author: Onwuzurike Peter Tobechi, Owoh Akwa Owoh, Unoh Grace Inyang, Umaru Musa