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Effect of Electronic Banking on the Financial Performance of Deposit Money Banks in Nigeria

Alonge Antonia Damilola

Abstract

Determining the performance of Nigerian listed Deposit Money Banks with respect to electronic banking was the aim of the research. Finding out how web payments, ATM transactions, and point- of-sale transactions affected the financial performance of Nigeria's DMBs were the study's specific objectives. The study's research design was ex post facto, and its basis was the technology acceptance model (TAM). All DMBs in Nigeria made up the study's population. The CBN Statistical Bulletin provided time series data on electronic banking from 2013 to 2022. The study's findings demonstrated that the value of ATM transactions as well as web payments had a positive and significant impact on the sampled DMBs' financial performance. Additionally, the study discovered that while not statistically significant, POS transactions improve the financial performance of DMBs in Nigeria. Accordingly, the study comes to the conclusion that the performance of listed DMBs in Nigeria is impacted by the adoption of electronic banking through the use of information and communication technology. It suggests, among other things, that DMBs should enhance their online payment networks to make it easier for bank customers to make payments.

Keywords

E-BankingDeposit Money BanksFinancial PerformanceWeb Banking

References

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