Strategic Intelligence and Organizational Performance in the Telecommunication Sector of Bayelsa State

Abstract

This study examined the empirical relationship between strategic intelligence and organizational performance in Telecommunication sector of Bayelsa State, Nigeria. Cross-sectional survey design was adopted to ascertain the opinion of one hundred and seventy-six employees of telecommunication firms which are the study. Questionnaire was adopted as the main instrument for data collection. Bivariate analysis was conducted inferentially using Spearman Rank Correlational Coefficient with the aid of Statistical Package for Social Sciences (SPSS). The analytical result revealed that there is a positive and significant relationship between strategic intelligence and organizational performance. It was therefore concluded that strategic intelligence is a requisite for organizational performance. The study recommends that of firms in Bayelsa State should emphasize on taking cognizance if the needed strategies to meet customer’s expectation and offer more benefits to customer.

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