Perceptions of Offshore Accountants in Pampanga concerning their Job Satisfaction and Career Development with Australian Accounting Firms

Abstract

This study aims to uncover the perceptions of offshore accountants concerning their job satisfaction and career development, as well as the kinds of career management strategies that promote the welfare of the accountants and their employers. The researchers utilized qualitative research design using a phenomenological approach and made use of Maslow’s Hierarchy of Needs Theory and Albert Bandura’s Social Cognitive Theory (SCT) as their guides. Purposive sampling was used in the selection of participants. To gather data, researchers mobilized a researcher-made questionnaire as a data collection tool. The collected data was then analyzed with the use of thematic analysis. The results suggest that to influence job satisfaction, career growth, a healthy working environment, a competitive salary, and work-life balance need to be satiated. As for career development, a good attitude towards growth, adequate training provided by the firms, and a positive relationship with clients, colleagues, and superiors. Lastly, Australian taxation training, job rotation, soft skill enhancement, and mentoring were suggested to be implemented within the organization as these strategies appeared appropriate for the welfare of both parties. This paper also offers a framework, namely the “GLAMED Job Career Fulfillment Framework,” which helps to expedite the process of identification and fulfillment of the needs and wants of offshore accountants.

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