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Public Service Rewards System and Workers’ Satisfaction in Rivers State Civil Service, Port Harcourt, Rivers State, Nigeria

Geoffrey B.E. OBINNA, PhD, Jeff Akahanotu CHINDA, PhD

Abstract

Specifically, the purpose of this research was to determine which aspects of the public service incentives system in Rivers State, Port Harcourt, would contribute to employee happiness. There were a total of 327 responders, and they were all given a questionnaire that they could fill out on their own time. There was an 89% return on the survey's initial query. All of the predictors showed a substantial contribution to employee satisfaction in the Rivers State Civil Service, according to regression and Pearson correlation analyses. Employee satisfaction was found to be highest with regard to salary and lowest with regard to bonuses and other incentives. The results show that a company's rewards system has a positive effect on how happy workers are with their jobs.

Keywords

public service rewards system; employees’ satisfaction; fringe benefits; promotion; salary

References

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