Workforce Diversity and Organizational Effectiveness (A Study of Selected Multinational Firms in Rivers State)
Abstract
This paper x-rayed the strategic contributions of workforce diversity on organizational effectiveness: a survey of selected multinational firms in Rivers state. The study took a descriptive survey approach. Data was sourced from the 224 completed and returned five point likert scale questionnaire out of the 300 administered on the senior human resource management staff members of selected multinational firms in Rivers-state. The data gathered was analyzed with Mann-Whitney (U) test using the 20.0 version of statistical package for social sciences (SPSS). Sequel to the findings, the study concluded that workforce diversity is more of a facilitator of organizational effectiveness than it is an inhibitor. The paper therefore recommends among others that; diversity sensitive training should be made a continuous aspect of employees training and development program and that multinational firms should have and enforce a policy of equity and equality in handling employees’ affairs other than treating employees based on ethnic, language, cultural or even gender sentiments
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