Quality Control Measures and Organizational Effectiveness of Cosmetic Manufacturing Companies in Aba, Nigeria

Abstract

This study examined the quality control measures used by the cosmetic manufacturing organizations in Aba, Abia State. Sixty (60) respondents from the functional cosmetic organizations were studied as provided by the NAFDAC standards/regulations by the cosmetic organizations and the rate at which employees are involved in participating in the making quality control decisions. Questionnaire were distributed to the registered functional cosmetic organizations, the judgmental sampling procedure was used because of the nature of this study. The spearman ranked correlation coefficient statistical tool was used of the analysis of this study at a 0.05 level of significance. The research findings showed that quality control measures as provide by NAFDAC have improved organizational effectiveness. Similarly, most organizations that are registered by NAFDAC comply with quality control measures. Lastly, most employees participate in strategic quality control decisions in their various organizations. From the findings, we recommend that with a good diagnosis, BAFDAC quality control measures are useful for quality products in the marketplace. Hence rules, policies, regulations should be constantly reviewed to address quality control measures in this sector, regular visits should be encouraged by the NAFDAC officials and organizations must create research and development department in their organizations.