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Quality of Work Life and Employee Job Satisfaction in Deposit Money Banks in Port Harcourt, Rivers State

Tamunomiebi, Miebaka Dagogo (PhD)

Abstract

This study focused on the relationship between quality of work life and employee job satisfaction in deposit money banks in Port Harcourt. The study adopted a cross sectional research design and used questionnaire as the primary source of data collection. A sample of one hundred and eighty-eight (188) respondents were drawn from a population of three hundred and fifty five (355) respondents across the seven selected Money Deposit Banks in Port Harcourt, Nigeria using the Taro Yamane’s formula for sample size determination. After data cleaning, only data of 151 respondents were finally used for data analysis. Descriptive statistics and Spearman’s rank correlation were used for data analysis and hypothesis testing. Results revealed that there is a positive significant relationship between quality of work life and employee job satisfaction. The study thus concludes that quality of work life bears a positive and significant influence on employee job satisfaction in deposit money banks in Port Harcourt. The study recommends management of deposit money banks should endeavour to improve the quality of work life of employees by adapting methods that will make work meaningful, ensuring good organizational climate and healthy work environment that is conflict free .This will be attained through good working conditions, health and safety of the employees, good pay and benefits and good supervision.

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