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Human Resources Management Practices and Organisational Citizenship Behaviour: A Study of Dangote Cement Plc Gboko Plant Benue State, Nigeria

Ubiaru Chinenye L. & Emerole Gideon A. (Ph.D)

Abstract

The study focused on human resources management practices and organisational citizenship behaviour, with reference to Dangote Cement Plc Gboko Plant Benue State, Nigeria. The specific objectives of the study were to; ascertain the effect of human resource management practices on employees’ job performance and find out the impact of human resource management practices on organisational citizenship behaviour in Dangote Cement Plc Gboko Plant. The study adopted survey research design; primary and secondary data were used. The population of the study consists of all the employees of Dangote Cement Plc Gboko Plant. Pearson Product Moment Correlation and Logistic Regression were used for the data analysis. The major findings revealed that; human resource management practices of Dangote Cement Plc Gboko Plant positively affect employees’ performance in the organisation. Selection, training, compensation, and participatory decision making are human resource management practices of Dangote Cement Plc Gboko Plant that are positive and significantly related to organisational citizenship behaviour. The study concluded that human resources management practices impacts on organisational citizenship behaviour and recommends that the management of Dangote Cement Plc Gboko Plant should always be judicious and proficient in implementing human resource practices starting from employees’ selection and placement. The need for the organisation to pay more attention to their performance appraisal system as part of human resources practices was also accentuated.

Keywords

Human Resources Management PracticesOrganisational Citizenship Behaviour

References

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