Leadership Support Systems and Organizational Growth in Deposit Money Banks: Evidence from Rivers State, Nigeria
Abstract
Leadership support systems have become increasingly critical in modern banking institutions characterized by digital transformation, intense competition, and evolving customer expectations. This study examined the influence of leadership support systems on organizational growth in deposit money banks in Rivers State, Nigeria. Specifically, the study investigated how emotional leadership support, instrumental leadership support, and participative leadership support influence organizational growth indicators such as market expansion, operational efficiency, and employee productivity. The study adopted a descriptive survey research design. Data were collected using a structured questionnaire designed on a four-point scale of Very High Extent , High Extent (HE), Moderate Extent (ME), and Low Extent (LE). The population comprised of 255 employees of selected deposit money banks in Rivers State. Mean and standard deviation were used to answer research questions, while t-test was used to test hypotheses at 0.05 significance level. Findings revealed that leadership support systems significantly influence organizational growth in deposit money banks. The study concludes that leadership support systems enhance employee commitment, service delivery quality, and competitive positioning in the banking sector; recommending bank managements to structured leadership support frameworks, encourage participatory decision-making, and strengthen emotional support mechanisms to drive organizational growth.
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