References
Adeniyi, C. (2024). No evidence Nigerian company Erisco Foods has changed its brand name after review debacle Retrieved from: https://africacheck.org/fact-checks/meta- programme-fact-checks/no-evidence-nigerian-company-erisco-foods-has-changed- its?utm_source=chatgpt.com AfriCheck. (2024). No evidence Nigerian company Erisco Foods has changed its brand. Retrieved from: https://africacheck.org/fact-checks/meta-programme-fact-checks/no- evidence-nigerian-company-erisco-foods-has-changed-its Babalola, F. (2024). Groups storm Erisco Foods to protest prosecution of tomato paste reviewer, Chioma Okoli. Retrieved from: https://pmnewsnigeria.com/2024/03/12/groups-storm- erisco-foods-to-protest-prosecution-of-tomato-paste-reviewer-chioma- okoli/?utm_source=chatgpt.com Baffour, T., King, B., & Valente, T. W. (2012). Census study: A comprehensive overview. In Research methods in public health (pp. xx-xx). Palgrave .Macmillan. Benoit, W. L. (2023). Accounts, excuses, and apologies: Image repair theory and research. Routledge. Claeys, A.S., & Cauberghe, V. (2015). The role of communication timing in crisis response strategies. Journal of Public Relations Research, 27(2), 155–169. Conclave, (2025). Erisco Paste Controversy: Police withdraw evidence they sought to tender against lady. Retrieved from: https://www.theconclaveng.com/erisco-paste-controversy- police-withdraw-evidence-they-sought-to-tender-against-lady/?utm_source=chatgpt.com. Coombs, W. T. (2007). Protecting organization reputations during a crisis: The development and application of situational crisis communication theory. Corporate Reputation Review, 10(3), 163–176. Coombs, W. T. (2023). Ongoing crisis communication: Planning, managing, and responding (5th ed.). Illinois: SAGE Publications. Coombs, W. T., & Holladay, S. J. (2012). The paracrisis: The challenges created by publicly managing crisis prevention. Public Relations Review, 38(3), 408–415. Crane, A., & Matten, D. (2024). Business ethics: Managing corporate citizenship and sustainability in the age of social media (6th ed.). Oxford University Press Fearn-Banks, K. (2016). Crisis communications: A Casebook Approach (5th ed.). New York, NY: Routledge. Grunig, J. E. (1992). Excellence in public relations and communication management. Lawrence New York: Erlbaum Associates. Hayes, A. (2023). Public relations (PR): Meaning, types, and practical examples. Retrieved from Investopedia. Heath, R. L., & Johansen, W. (2023). The international encyclopedia of strategic communication. Wiley-Blackwell. Ibeneme (2024) Be Rest Assured”: FG Speaks on Facebook User Arrested For Reviewing Erisco Foods’ Tomato. Retrieved from: https://www.legit.ng/business- economy/money/1555691-fg-summons-erisco-foods-arresting-customer-police-moves- lagos-abuja/?utm_source=chatgpt.com Jin, Y., Liu, B. F., & Austin, L. L. (2020). Scale development for measuring publics’ emotions in organizational crises. Public Relations Review, 46(1), 101769 Jong, W. (2025). Beyond the snapshot: Rethinking crisis communication theories in dynamic crisis situations. Public Relations Review. https://doi.org/10.1016/j.pubrev.2025.102586 E-ISSN 2545-529x Kim, S., & Sung, Y. (2024). Strategic communication in the digital age: Examining stakeholder engagement and relationship management in public relations. Journal of Public Relations Research Larkin, J. (2025). Brand equity and reputation management in consumer markets. Palgrave Macmillan Marcus, A. A., & Goodman, R. S. (1991). Victims and shareholders: The dilemmas of presenting corporate policy during a crisis. Academy of Management Journal, 34(2), 281–305. Muhammad, A., & Purwatiningsih, S. (2025). Crisis communication strategies and their impact on organizational image restoration: Evidence from BULOG’s crisis response. International Journal of Social Science and Human Research, 8(9). 5775-5779 Nwosu, J.C. (2025). Public Relations a panoptic view. In S.E. Udeze (Ed), disease outbreak and crises communication (208-221). Enugu: Rhyce Kerex Publishers. Oduah, H. (2024). Trial of Erisco tomato paste reviewer adjourned to 2025. Retrieved from: https://www.qed.ng/trial-of-erisco-tomato-paste-reviewer-adjourned-till- 2025/?utm_source=chatgpt.com Okoyeocha, C.R., Ekweonu, C.L., Ajagu, L.C., & Nwosu, C.J. (2O25). A study of awareness, perception, use and challenges of information and communication technology among Public Relations practitioners in Anambra state, Nigeria. Journal of Mass Communication and Information Technology, 11 (5). 10-122. Oladokun, O., & Aina, S. (2024). Influence of crisis communication strategies on public perception of organisations: A study of Caleb University. BIRCI Journal, 7(4), 978–989. Petrovici, M. (2014). PR in crisis situations: A case study. Revista Academiei Forţelor Terestre, 2(74), 292-296.. Retrieved from https://www.researchgate.net/publication/272684188_PR_in_Crisis_Situations_A_Case_ Study. Smith, A. (2020). Media relations and corporate communication. Chicago: Business Media organization. Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2024). Effective crisis communication: Moving from crisis to opportunity (4th ed.). SAGE Publications Verhoeven, P., Tench, R., Zerfass, A., Moreno, Á., & Verčič, D. (2017). Communication in times of crisis: The stakeholder relationship under pressure. Public Relations Review, 43(2), 426-440. Wang, X., Kaur, S., Mat Isa, N. A. N., & Kaur, S. (2024). Image restoration strategies in pandemic crisis communication: A comparative analysis of Chinese and American COVID-19 political speeches. Humanities and Social Sciences Communications, 11, (1334), 12-33 Wisvora, A., Kurniawan, R., & Setiawan, D. (2025). The role of public relations in crisis management and corporate image recovery. International Journal of Trends in Public Health and Social Sciences. Zhang, P. (2026). An empirical analysis of crisis discourse and situational crisis communication theory. International Journal of Communication. https://doi.org/10.1007/s13753-026- 00693-2
