Integrating Crowd Control Strategies into the Design of Aquatic Centres
Abstract
Aquatic centres attract large and diverse groups of users for recreational, competitive, and therapeutic purposes, making them highly susceptible to congestion, circulation challenges, and safety hazards. Traditionally, crowd control has been addressed through operational measures (ticketing controls, security personnel, barriers and fencing, and more); however, it is important to note that architectural design decisions influence crowd behavior and movement better. This study explores how crowd control strategies can be integrated into the architectural design process to enhance crowd safety, movement, and user experience. Using literature review, the research identifies key passive design features, such as entry/exit placement, circulation layouts, seating arrangements, vertical transport systems, and wayfinding, that directly affect crowd flow. It further examines the key concepts that are important in crowd control and management, as well as the theories that provide a foundation for understanding crowd behaviors and movements. The study also uses relevant case studies to examine the dangers of lack of crowd control measures (crowd disasters) and real-world examples of how these crowd control strategies work. Findings highlight the value of embedding crowd management principles at the design stage, reducing reliance on reactive measures during events. The paper proposes a set of architectural recommendations for aquatic centres that are both functional and capable of accommodating large-scale gatherings without compromising safety.
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