Network Downtime Prediction Using Alert System in Telecommunications Industry
Abstract
Network downtime remains a critical challenge in the telecommunications industry, particularly in developing regions like Nigeria where reliable connectivity is essential for economic, educational, and healthcare activities. This work proposed a network downtime prediction with alert system using machine learning techniques, aimed at transitioning from reactive fault management to proactive network reliability strategies. The motivation for this research stems from the increasing demand for uninterrupted internet service and the limitations of existing monitoring systems in forecasting failures. This work promises to reduce downtime occurrence by predicting and alerting network admin of possible downtime for necessary action. A hybrid methodological approach combining Structured Systems Analysis and Design Methodology (SSADM) and Object-Oriented Analysis and Design Methodology (OOADM) was employed. SSADM guided the functional decomposition and data flow modeling, while OOADM facilitated the modular and scalable design of the predictive system. Historical network data was analyzed to identify failure patterns, environmental triggers, and performance anomalies using time series and classification models. The predictive system was developed using Python, due to its extensive libraries for data analysis and machine learning, including Scikit-learn, Pandas, and TensorFlow. A key feature of the system is its ability to alert network admin of potential downtime via emails or SMS, enabling timely for preventive action. The resulting system architecture includes data flow diagrams, use case models, and a working prototype, offering a practical solution for improved fault prediction and reduced downtime. This paper supports the development of more resilient telecommunications infrastructure in resource-constrained environments.
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