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Satisfaction with the Speed of Response in the Provision of Neonatal Health Care Services among Women of Child- Bearing-Age in Northern Nigeria

Saidu Isah, PhD, Umar Yahaya Abdullahi, PhD, Umar Bello, PhD

Abstract

This study assessed the satisfaction with the speed of response in the provision of neonatal health care services among women of child-bearing-age in northern Nigeria. To achieve the purpose of the study one research objective and a corresponding research question were raised. One hypothesis was postulated and tested at 0.05 level of significance. The study adopted descriptive survey research design. The population of the study comprised the entire estimated population of 25,539,366 women of child-bearing-age in the region. Multi- stage sampling technique was used to select a sample of 672 women of child-bearing age for the study, but only data from 653 duly filled and retrieved instruments were analyzed. Data collected was using researcher-developed questionnaire. The instrument was validated by five experts in the field of public health and the reliability index 0.94 and 0.91 were determined using CronbachAlpa method. The administration and retrieval of the research instruments has been done in three months time with the help of twenty four (24) female trained research assistants. Descriptive statistic of frequency counts, percentage, mean and standard deviation were used organized the demographic characteristics of research participants and the item analysis. Chi-square was used to test the postulated hypothesis usin SPSS version 23. The result showed that speed of response to newborn condition had significant influence on the satisfaction with the provided neonatal healthcare services in northern Nigeria. It was concluded speed of response to illness situation have significant influence on the satisfaction with the provided neonatal health care services among women of child-bearing-age in northern Nigeria. It was recommended that governmental organizations should provide enough and well trained personels and equipment to speed up diagnosis and the provision of neonatal healthcare services while hospital managements sh

Keywords

NewbornCareWomenSatisfactionNigeria.

References

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