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Factors Affecting Employee Retention in Lao’s Public Sectors: A Preliminary Investigation

Khamkieo Phommavong, Arounyadeth Rasphone, PhD, Dr Chiv Ratha

Abstract

This study investigates the key factors influencing employee retention in Laos’s public sector, focusing on core administrative institutions including the Ministries of Planning and Investment, Foreign Affairs, Home Affairs, and the Secretariat of the National Assembly. Using quantitative data collected from 202 civil servants via online surveys, the research applies descriptive and correlational analysis to identify patterns and predictors of employee retention. The findings indicate that demographic characteristics such as age, gender, and homeownership have limited impact on retention decisions. Instead, job-related elements— including the work environment, promotion opportunities, team size, and organizational complexity—significantly affect retention outcomes. High job complexity is associated with greater turnover, while stable employment, customized benefits, and career advancement opportunities are strong incentives for employees to remain. Organizational commitment, particularly alignment with institutional goals and values, emerged as a critical retention driver, whereas regulatory frameworks and personal responsibilities were found to have minimal influence. Job satisfaction and perceived stability outweighed tenure in predicting retention intentions. The study highlights the importance of clear communication, professional development pathways, and a supportive work culture in reducing employee uncertainty. For improved retention, policymakers and public sector leaders are encouraged to prioritize strategic investments in career growth, compensation, and workplace improvements to build a more stable, motivated, and committed workforce.

Keywords

EmployeeFactorsLao PDRRetention.

References

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