References
Ambelie, Y. A. (2014). Patients’ Satisfaction and Associated Factors among Private Wing Patients at Bahirdar Felege Hiwot Referral Hospital, North West Ethiopia. Sci J Public Heal [Internet]. 2(5):417. Adebayo, M. (February 9, 2017). Social workers lament delay in passage of Council of Social Work bill by Senate. Retrieved from http://dailypost.ng/2017/02/09/social-workers- lament-delay-passage-council-social-work-bill-senate/ American Nursing Association. What is nursing? Retrieved from http://www.nursingworld.org/EspeciallyForYou/What-is-Nursing. Bichi, A. A. (2015, November 4th). AMSWON makes case for increased social workers in hospitals. Vanguard. Retrieved from http://www.vanguardngr.com/2015/11/amswon- makes-case-for-increased-medical-social-workers-in-hospitals/ Bateganya, M. H., Amanyeiwe, U., Roxo, U., & Dong, M. (2015). Impact of support groups for people living with HIV on clinical outcomes: a systematic review of the literature. Journal of Acquired Immune Deficiency Syndromes, 68(Suppl 3), S368–74. Coulter, A. (1997). Partnerships with patients: the pros and cons of shared clinical decision- making. Journal of Health Services Research and Policy, 2(2), 112–21. Dagger, T. S., Sweeney, J. C., & Johnson, L. W. (2007). A hierarchical model of health service quality: Scale development and investigation of an integrated model. J Serv Res., 10(2), 123–42. Delgado, S., Zschaebitz, J., & Friberg, F. (2019). The changing role of the nurse: A literature review. Nursing Inquiry, 26(1), e12358. Ezeh, P. J., & Mbah, F. U. (2004). Social work and social worth. Enugu, Nigeria: Lifegate Publications. Federal Ministry of Health. (2014). Task-Shifting and Task-Sharing Policy for Essential Health Care Services in Nigeria. Fullman, N., Yearwood, J., Abay, S. M., Abbafati, C., Abd-Allah, F., Abdela, J., ... & World Health Organization. (2018). Tracking universal health coverage: 2017 global monitoring report. World Health Organization. Hafez, G. (2018). Corruption in the health sector: A global perspective. World Health Organization. Henshaw, A. M., Clarke, D., & Long, A. F. (2013). Midwives and supervisors of midwives’ perceptions of the statutory supervision of midwifery within the United Kingdom: A systematic review. Midwifery, 29, 75–85. Hartgerink, J. M., Cramm, J. M., Bakker, T. J. E. M., Van Eijsden, A. M., Mackenbach, J. P., & Nieboer, A. P. (2014). The importance of multi-disciplinary teamwork and team climate for relational coordination among teams delivering care to older patients. J Adv Nurs., 70(4), 791–9. Haddad, S., & Fournier, P. (1995). Quality, cost and utilization of health services in developing countries. A longitudinal study in Zaïre [Internet]. Social Science & Medicine, 40, 743– Idyorough, A. E. (2008). History and philosophy of social welfare services in Nigeria 1900 – 1960. Makurdi, Nigeria: Aboki Publishers. International Council of Nurses. (2014). Definition of Nursing. Retrieved from http://www.icn.ch/about-icn/icn-definition-of-nursing/. McKing Izeiza Amedari, et al. (2021). "The impact of COVID-19 on the Nigerian healthcare system: A review." Journal of Public Health Research, 10(1), 1-10. Merten, S., Kenter, E., McKenzie, O., Musheke, M., Ntalasha, H., & Martin-Hilber, A. (2010). Patient reported barriers and drivers of adherence to antiretrovirals in sub-Saharan Africa: a meta-ethnography. Tropical Medicine and International Health, 5(Suppl 1), 16–33. Miriti, E., Itambe, M., Nyamari, P., & Koome, D. (2017). Factors influencing quality of healthcare services in public hospitals in Kenya: A review. Journal of Health Management, 14(1), 1- Mosadeghrad, A. M. (2014). Factors Influencing Healthcare Service Quality. Int J Heal Policy Manag [Internet] 3(2):77–89. Available from: http://www.ijhpm.com/article_2864_607.html Mwathi, M. W., & Ben, O. O. (2014). Availability of essential medicines in public hospitals: A study of selected public hospitals in Nakuru County, Kenya. African J Pharm Pharmacol [Internet]. 8(17), 438–42. Nigeria Ministry of Women Affairs and Social Development. (2016). Mission Statement. Okello, D. R. O., & Gilson, L. (2015). Exploring the influence of trust relationships on motivation in the health sector: A systematic review. Hum Resour Health, 13(1). Okafor, D. I. (2004). Social work in Nigeria: A Historical Perspective. Onitsha, Nigeria: Mid- Field. Okoye, U. O. (2019). Health care social work in Nigeria. In R. Winnett, R. Furman, D. Epps, & G. Lamphear (Eds.), Health Care Social Work: A Global Perspective (pp. 149-161). New York: Oxford University Press. Okoye, U. O. (2008). Awareness of social work profession in Nigeria: A challenge to social workers. Paper presented at the Second International Social Work Day Celebration on the theme Social Work: Making a World of Difference, Abuja, Nigeria. Oyeniyi, O. J. (2010). About the social work department. Dala-Kano: National Orthopedic Hospital. Pomey, M.-P., Hihat, H., Khalifa, M., & Lebel, P. (2015). Patient partnership in quality improvement of healthcare services: Patients’ inputs and challenges faced. Patient Exp J., 2(1), 29–42. Roy, M., Czaicki, N., Holmes, C., Chavan, S., Tsitsi, A., Odeny, T., ... & World Health Organization. (2016). Understanding sustained retention in HIV/AIDS care and treatment: a synthetic review. Current HIV/AIDS Reports, 13(3), 177–85. Salmond, S. W. (2015). The future of nursing: Leading change, advancing health. American Nurses Association. Salmond, S. W., & Echevarria, K. (2014). Transforming nursing practice: A guide to redesigning care. American Nurses Association. Schram, R. A. (1971). History of the Nigerian health services. Ibadan: Ibadan University Press. Tanioka, T., Kataoka, M., Yasuhara, Y., Miyagawa, M., & U, eta I. (2011). The role of nurse administrators and managers in quality psychiatric care. [Internet]. The journal of medical investigation: JMI, 58, 1–10. Available from: http://www.ncbi.nlm.nih.gov/pubmed/21372481. Wandera Nyongesa, M., Onyango, R., & Kakai, R. (2014). Determinants of clients’ satisfaction with healthcare services at Pumwani Maternity Hospital in Nairobi - Kenya. Int J Soc Behav Sci., 2(1), 11–7. Wanjau, K. N., & Muiruri, B. W. (2012). Factors Affecting Provision of Service Quality in the Public Health Sector: A Case of Kenyatta National Hospital. Int J Humanit Soc Sci., 2(No. 13). Wanjau, D. K. N., Muiruri, B. W., & Ayodo, E. (2012). Factors Affecting Provision of Service Quality in the Public Health Sector: A Case study of Kenyatta National Hospital. Int. J. Humanit Soc. Sci., 2(13), 114–25. World Bank. (2016). World Development Indicators. World Bank. (2017). Universal Health Coverage Service Coverage Index. World Health Organization. (2010). Monitoring the Building Blocks of Health Systems: A Handbook of Indicators and their Measurement Strategies. WHO [Internet]. 1–92. Available from: http://www.who.int/healthinfo/systems/WHO_MBHSS_2010_full_web.pdf World Health Organization, OECD, & International Bank for Reconstruction and Development/The World Bank. (2018). Investing in health workforce: A global strategy on human resources for health 2030. World Health Organization.