Information Communication Technology (ICT) Improves Efficiency, Transparency, And Financial Management in The Bursary Department of Federal Polytechnic in The Northeast

Abstract

The adoption of Information Communication Technology (ICT) has significantly transformed financial operations in tertiary institutions. This study examines how ICT improves efficiency, transparency, and financial management in the bursary departments of Federal Polytechnics in Northeast Nigeria. The research highlights how automation reduces processing time, minimizes human errors, and enhances service delivery. Additionally, it explores how ICT fosters transparency through digital record-keeping, audit trails, and real-time financial reporting. Furthermore, the study assesses the role of ICT in improving financial management by enabling accurate budgeting, revenue tracking, and expenditure control. Data was collected from bursary staff across selected Federal Polytechnics in the region through surveys and interviews. The findings reveal that ICT adoption has enhanced financial operations, reduced fraud, and improved overall accountability. However, challenges such as inadequate ICT infrastructure, limited staff training, and cyber threats were identified. The study recommends continuous ICT upgrades, staff capacity building, and enhanced cybersecurity measures to maximize ICT benefits in bursary departments.

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