Conflict Management Strategies and Workplace Cohesion in Federal Tertiary Institutions in Bayelsa State, Nigeria

Bloom, H. (2015). The Western canon: The books and school of the ages. Riverhead Books. Bodtker, A. M., & Jameson, J. K. (2001). Emotion in conflict formation and its transformation: Application to organizational conflict management. International Journal of Conflict Management, 12(3), 259–275. https://doi.org/10.1108/eb022858 Daniel, J. (2017). Managing workplace conflict: Strategies for resolving disputes and fostering collaboration. Oxford University Press. Jehn, K. A., & Mannix, E. A. (2001). The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance. Academy of Management Journal, 44(2), 238– https://doi.org/10.2307/3069453 Olubor, R. O., Abdulkareem, A. Y., Alabi, A. T., & Adeyanju, F. (2017). Conflict management in tertiary institutions: A case study approach. University Press. Rahim, M. A. (2011). Managing conflict in organizations. Transaction Publishers. Sherrif, M. (2014). Understanding social conflicts: Theories and applications. Cambridge University Press. Soliku, O., & Schraml, U. (2018). Making sense of protected area conflicts and management approaches: A review of causes, contexts and conflict management strategies. Biological Conservation, 222, 136–145. https://doi.org/10.1016/j.biocon.2018.04.011 De Dreu, C. K. W., & Van Vianen, A. E. M. (2001). Managing relationship conflict and the effectiveness of organizational teams. Journal of Organizational Behavior, 22(3), 309– https://doi.org/10.1002/job.71 Deutsch, M. (2000). Cooperation and competition. In M. Deutsch & P. T. Coleman (Eds.), The handbook of conflict resolution: Theory and practice (pp. 21–40). Jossey-Bass. Obasan, K. A. (2011). Impact of conflict management on corporate productivity: An evaluative study. Australian Journal of Business and Management Research, 1(5), 44–49. Thomas, K. W. (1992). Conflict and conflict management. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 3, pp. 651–717). Consulting Psychologists Press. Tjosvold, D. (2008). The conflict-positive organization: It depends upon us. Journal of Organizational Behavior, 29(1), 19–28. https://doi.org/10.1002/job.473 Ayoko, O. B., Callan, V. J., & Härtel, C. E. J. (2003). Workplace conflict, bullying, and counterproductive behaviors: An empirical investigation. International Journal of Organizational Analysis, 11(4), 283–301. https://doi.org/10.1108/eb028976 Bendersky, C., & Hays, N. A. (2012). Status conflict in groups. Organization Science, 23(2), 323– https://doi.org/10.1287/orsc.1110.0734 Blake, R. R., & Mouton, J. S. (1984). Solving costly organizational conflicts. Jossey-Bass. DeChurch, L. A., & Marks, M. A. (2001). Maximizing the benefits of task conflict: The role of conflict management. International Journal of Conflict Management, 12(1), 4–22. https://doi.org/10.1108/eb022847 Jones, T. S., & Bodtker, A. (2001). Mediating with heart in mind: Addressing emotion in mediation practice. Negotiation Journal, 17(3), 207–244. https://doi.org/10.1111/j.1571- 9979.2001.tb00241.x Rahim, M. A. (2002). Toward a theory of managing organizational conflict. The International Journal of Conflict Management, 13(3), 206–235. https://doi.org/10.1108/eb022874 Wall, J. A., & Callister, R. R. (1995). Conflict and its management. Journal of Management, 21(3), 515–558. https://doi.org/10.1177/014920639502100306 Bano, M., Ashraf, S., & Khan, N. (2013). Conflict management in educational institutions. International Journal of Academic Research in Business and Social Sciences, 3(7), 254– Barmao, C. (2012). Effect of teacher motivation on students' performance in Kenya Certificate of Secondary Education in public secondary schools in Kenya. Journal of Education and Practice, 3(16), 25–30. Ghaffar, A. (2010). Conflict in schools: Its causes & management strategies. Journal of Managerial Sciences, 4(1), 123–135. Jehn, K. A., & Bendersky, C. (2021). Intragroup conflict in organizations: A contingency perspective on the conflict-outcome relationship. Research in Organizational Behavior, 41, 100146. https://doi.org/10.1016/j.riob.2021.100146 Kipruto, J. K., & Kipkemboi, F. (2013). Influence of motivation on conflict resolution in secondary schools in Kenya. International Journal of Academic Research in Progressive Education and Development, 2(3), 162–170. Makaye, J., & Ndofirepi, A. (2012). Conflict resolution between heads and teachers: The case of four schools in Masvingo, Zimbabwe. Journal of Educational and Instructional Studies in the World, 2(4), 187–196. Makori, A., & Onderi, H. (2013). Examining the effectiveness of conflict resolution strategies in schools: A study of secondary schools in Kenya. Educational Research and Reviews, 8(10), 487–495. Msila, V. (2012). Conflict management and leadership in schools in South Africa: An education law perspective. International Journal of Educational Administration and Policy Studies, 4(4), 92–102. Okumbe, J. A. (2008). Educational management: Theory and practice. Nairobi University Press. Rahim, M. A. (2022). Managing conflict in organizations (5th ed.). Routledge. Ramani, K., & Zhimin, L. (2010). A survey on conflict resolution mechanisms in public secondary schools: A case of Nairobi Province, Kenya. Educational Research and Reviews, 5(5), 242–256. Uchendu, C. C., Anijaobi-Idem, F. N., & Odigwe, F. N. (2013). Conflict management and organisational performance in secondary schools in Cross River State, Nigeria. Research Journal in Organizational Psychology & Educational Studies, 2(2), 67–75. Brett, J. M., Weingart, L. R., & Olekalns, M. (2021). Managing conflict to improve effectiveness: A transactional perspective. Annual Review of Organizational Psychology and Organizational Behavior, 8(1), 89–113. https://doi.org/10.1146/annurev-orgpsych- 012420-055601 De Dreu, C. K. W., & Gelfand, M. J. (2022). The psychology of conflict and conflict management in organizations. Routledge. Greer, L. L., & Jehn, K. A. (2020). The pivotal role of negative affect in understanding the effects of process conflict on group performance. Small Group Research, 51(4), 551–587. https://doi.org/10.1177/1046496420922256 O’Neill, T. A., Allen, N. J., & Hastings, S. E. (2022). Conflict management in teams: The role of emotional intelligence and communication. Group & Organization Management, 47(1), 3– https://doi.org/10.1177/10596011211018816 Thomas, K. W., & Kilmann, R. H. (2022). Thomas-Kilmann conflict mode instrument (TKI). CPP, Inc. Ayoko, O. B., Callan, V. J., & Härtel, C. E. J. (2021). Workplace conflict, bullying, and counterproductive behaviors. International Journal of Conflict Management, 32(4), 573– https://doi.org/10.1108/IJCMA-04-2021-0073 Bass, B. M. (2022). Leadership and performance beyond expectations. Free Press. Bendersky, C., & Hays, N. A. (2022). Status conflict in groups. Organization Science, 33(2), 327– https://doi.org/10.1287/orsc.2022.1481 Brett, J. M., Weingart, L. R., & Olekalns, M. (2022). Managing conflict to improve effectiveness: A transactional perspective. Annual Review of Organizational Psychology and Organizational Behavior, 9(1), 87–109. https://doi.org/10.1146/annurev-orgpsych- 012420-055601 Costa, A. C., Fulmer, C. A., & Anderson, N. (2022). Trust in work teams: An integrative review and research agenda. Journal of Organizational Behavior, 43(1), 13–28. https://doi.org/10.1002/job.2568 DeChurch, L. A., & Marks, M. A. (2022). Leadership and conflict management in teams. Group & Organization Management, 47(2), 239–273. https://doi.org/10.1177/10596011211023678 De Dreu, C. K. W., & Van Vianen, A. E. M. (2022). Managing relationship conflict and the effectiveness of organizational teams. Journal of Organizational Behavior, 43(3), 455– https://doi.org/10.