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Enhanced Performance Appraisal Model using Intelligent Coaching Agent: A Review

Maduerem Smart., Amanze B.C., Agbasoun V.C.

Abstract

The intelligent coaching agent for enhancing employee performance appraisal was designed to appraise the employee performance and illustrated how intelligent coaching agent – supervised learning can be used as a support tool for the assessment of employee task performance. We have shown how it provides weight score for each task and later used for the evaluation of the team performance in terms of job executed as against the expected performance. We have also indicated how it gives manager the ability to incorporate accuracy levels for the staff performance appraisal. The new system allows employee, team managers and general manager to access their performance records from any point of internet access point. The system has facilities: Staff registration module, Setting up of task and assigning weight scores to the task, Assigning task to individuals in the team, Monitoring the execution of those task, Comparative analysis of the performance using supervised learning to determine the level of performance based on the assigned task against the task executed by the team. The result obtained from the testing of the new system shows a high level of accuracy in determining the team performance and rates it in percentage.

Keywords

HRMAppraisal formIntelligent AgentsEmployee

References

Acemoglu, D. and Restrepo, P. (2018). The race between man and machine: Implications of technology for growth, factor shares, and employment. American Economic Review, 108(6), 1488-1542. AlShaikhly, N.A. (2017). The Impact of Human Resource Management Practices on Employees’ Satisfaction: A Field Study in the Jordanian Telecommunication Companies. Middle East University. Byars, R. (2014). Human resource management. The McGraw?Hill

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