Bureaucratic Structures and Service Delivery in Rivers State Senior Secondary Schools Board, 2010 - 2023

Abstract

Bureaucratic structures and their impacts on service delivery in public organizations and institutions are of huge interest to policy makers and public administrators, especially as it pertains to policy articulation. This paper examined bureaucratic structures and service delivery in the Rivers State senior secondary schools board. The paper is anchored on the bureaucracy theory of Max Weber as its analytical framework. The paper adopted the survey research design to generate data. The population of the paper is 3000. Sample size for the paper is 350 drawn from the defined population. Data was gleaned via the administration and retrieval of a likert scale

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