INTERNATIONAL JOURNAL OF MARKETING AND COMMUNICATION STUDIES (IJMCS )

E-ISSN 2545-5273
P-ISSN 2695-2173
VOL. 2 NO. 2 2017


Service Failure Recovery and Customer Loyalty: A Study of Airline Industry in Nigeria

Eucharia Chinasa Atuo & S. E. Kalu (Ph.D)


Abstract






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