IIARD International Institute of Academic Research and Development

Journal of Business and African Economy (JBAE )

E-ISSN 2545-5281
P-ISSN 2695-2238
VOL. 11 NO. 5 2025
DOI: 10.56201/jbae.vol.11.no5.2025.pg44.56

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Situational Awareness and Absenteeism in the Hospitality Industry in Bayelsa State, Nigeria

Dinanga Gladys Okolai, Dr Jasmine O Tamunosiki-Amadi

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Abstract

This study examined the relationship between situational awareness and absenteeism of employees in the hospitality industry in Bayelsa state, Nigeria. The cross-sectional survey design was employed. A structured questionnaire for situational awareness and absenteeism was used to generate primary data for the study. The respondents to the research instrument consist of 285 employees drawn from 25 three-star hotels out of 100 registered hotels with Bayelsa State Tourism Development and Hotel Licensing Agency in Yenagoa, Bayelsa State as at March 2024. The sample size of 285 employees was achieved using Taro Yamene’s formula, and Bowley’s Proportional Allocation Technique was adopted. Quantitative data was analysed with the aid of Spearman Ranked Order Correlation Coefficient statistical tool. The results were considered statistically significant, as the p-value was less than .01 level (p < .001). Findings revealed a statistically significant relationship between situational awareness and absenteeism. Given the findings it was concluded that there is significant empirical relationship between situational awareness and absenteeism among employees in the hospitality industry in Bayelsa state Nigeria. It was recommended that; management should provide regular situational awareness training programs aimed at improving employee’s situational awareness. Such trainings can enhance their situational awareness capabilities by helping employees anticipate how their behaviours would affect others. An understanding of such situations will reduce absenteeism.

keywords:

situational awareness, absenteeism, employee, organisation, behaviours

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