IIARD International Institute of Academic Research and Development

Journal of Business and African Economy (JBAE )

E-ISSN 2545-5281
P-ISSN 2695-2238
VOL. 11 NO. 1 2025
DOI: 10.56201/jbae.vol.11.no1.2025.pg88.101

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Organizational Learning, Change Management and Performance of Governmental Agencies in Nigeria

Omokhuale, Christopher Omeniah; Professor Tarurhor M.E.

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Abstract

This study investigated the effects of organizational learning and change management on organizational performance. Two (2) vital questions were asked: first, the extent to which organizational learning can enhance organizational performance, and second, the extent to which change management would result in increased performance of governmental agencies. The survey research design was and a sample of two (2) governmental agencies in Delta and Edo States were employed. Data obtained were analyzed using descriptive and inferential statistical tools. The multiple regression results demonstrated that organizational learning and change management significantly and positively influence the performance level of governmental agencies. Given the findings, it is recommended that governmental agencies should imbibe and grow a learning culture in order to increase their performance. In addition, governmental agencies should constantly embrace change when they surface in the environment by putting all mechanisms in place to ensure effective and efficient implementation of change in order to improve their level of performance. The study contributes to knowledge by providing empirical evidence of two (2) imperative tools such as organizational learning and change management that can be used to enhance organizational performance. The study not only employed organizational learning but also examined how change management together with organizational learning enhances organizational performance.

Organizational learning; Change management; Governmental agencies; Firm performance

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