IIARD International Institute of Academic Research and Development

Journal of Business and African Economy (JBAE )

E-ISSN 2545-5281
P-ISSN 2695-2238
VOL. 11 NO. 1 2025
DOI: 10.56201/jbae.vol.11.no1.2025.pg79.87

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Job Enrichment as Determinant of Employee Satisfaction in Nigeria: A Case of Civil Defence Corps

JAKPA, Grace Ufuoma

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Abstract

A major issue in the majority of public sector organisations and commissions is job unhappiness, which leads to low productivity, a lack of commitment to responding to security issues, and ultimately, the termination of services. In this study, we looked into the connection between job enrichments and Nigerian civil defence corps employee job satisfaction at zonal command headquarters located in the states of Delta and Bayelsa. Two hundred and eighty (280) respondents who worked for the Nigerian civil defence corps were given the questionnaire, which served as the main tool for gathering data. Descriptive and inferential statistics were used to analyse the collected data. The findings of the regression showed that task identity (F=22.44; Prob.F=0.000<0.05%) had a substantial impact on employee satisfaction, whereas skills variety(F=1.79; Prob. F=0.254>0.05%) had a negligible influence. Given the results, it was suggested, among other things, that the Nigerian civil defence corps implement these job enrichment techniques since they would allow staff members to use a variety of their skills to further the objectives of the commission and, thus, increase their level of satisfaction. This study advances our understanding of the relationship between job enrichments (task identity and skill variety) and employee satisfaction in Nigeria by applying Hackman/Oldham's enriched job characteristics model.

keywords:

Job enrichment; Employee satisfaction; Skill variety; Task identity; Nigerian

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