Journal of Business and African Economy (JBAE )
E-ISSN 2545-5281
P-ISSN 2695-2238
VOL. 10 NO. 5 2024
DOI: 10.56201/jbae.v10.no5.2024.pg56.68
AKPOLO .B. Rowland; PhD Student, OSAZEVBARU Henry Osahon PhD;
This study investigated the effect of motives and personal characteristics on employee retention in civil service commission of selected states in Niger Delta, Nigeria. The cross -sectional survey research design was used and questionnaire was the main instrument of data collection. The questionnaire was administered on six hundred (600) respondents out of which five hundred and twenty-four (524) were fully retrieved. The study sampled civil service commission in three (3) States of Niger Delta; the selected States include Delta, Edo and Rivers State. Data obtained were analyzed via descriptive, post-estimation and inferential statistical tools. The multiple regression results revealed that personal characteristics (t-value = 6.91; Prob. = 0000 < 0.05) and motives (t-value = 5.2; Prob. 0000 < 0.05) significantly and positively affect employee retention. It was recommended that management should be considered as a vital component of strategic human resource management. In addition, civil service commission should improve motives and personal characteristics mapping on employee; this can be realized by introducing new ways of mapping out the motives (intrinsic, extrinsic, social, achievement motivations, etc.) of employees during phases of selection and placement. This study contributes to knowledge using human capital theory in explaining the relationship between motives and personal mapping and employee retention and also established that personal characteristics and motives significantly influence the level of employee retention.
Motive mapping; Personal characteristics mapping; Employee retention; Civil
Ashokkumar, P. & Vanitha, P. (2023). A study on the role of competency mapping among
employees with special reference to Atlas export enterprises. International Journal for
Multidisciplinary Research, 5(3), 1-45
Garima, V., Richa. S. & Swati, A. (2022). Effect of competency on employee performance and
the mediating role of commitment: An empirical investigation in the IT Industry. Journal
of Information and Optimization Sciences, 43(7), 24-32
Gatakaa, J. & Lumwangi, N. (2023). Competency mapping and its influence on employee
retention in public chartered universities in Kenya: A case study of Jomo Kenyatta
University of Agriculture and Technology. International Journal of Management and
Commerce Innovations, 11(1), 258-264
Gowrishankka, R.V. & Iyyappan, K. (2017). A study on effectiveness of competency mapping
in IT industry. International Journal of Scientific Research, 6(5), 524-525
Jain, V.K. & Bhavya, G. (2021). A practical approach to competency mapping. International
Journal of Creative Research Thoughts, 9(1), 45-61
Jayasri, P. & Srilalitha, S. (2022). Competency mapping building a competent workforce
through human resource information system. Journal of Information and Optimization
Sciences, 43(7), 13-23
Kaur, J., Geetika, M., Sayeeduzzafar, Q. & Pretty, B. (2023). An explorative factor analysis of
competency mapping for IT professionals. Administrative Sciences, 13, 98-110
Monari D. (2021). Competency mapping and its influence on employee retention in the
telecommunication industry in Kenya. International Journal of Education and Research,
9(7), 37-48
Nair, V.V. (2018). A study of competency mapping of employees in banking sector (with
special reference to branches of HDFC Banks in Kannur District. International Journal
of Scientific Research, 7(1), 1-12
Ochieng, A.K. (2016). Talent management and its importance in today’s organization in Kenya
perspective: A critical review. International Journal of Advances in Management and
Economics, 2(1), 12-22
Okoro, G.E. & Egberi, K.A. (2020). COVID19 pandemic cases/deaths in selection regions: Need
for policy recommendations. Management and Economics Research Journal,, 6(3), 1-7
Okoro, G.E. & Ekwueme, C.M. (2018). Determinants of bank performance in Nigeria: The
dynamics of internality and externality measures. Acta Oeconomica Universitatis, 7(1), 108-
120
Okoro, G.E. & Ekwueme, C.M. (2020). Does spirituality belong to accounting? Insights from
morality, relevance and fairness dogmas. Jalingo Journal of Social and Management
Sciences, 2(4), 118-125
Okoro, G.E. &Egbunike, P.A. (2017). Impact assessment of foreign direct investment, oil revenue
on economic prosperity in Nigeria. Journal of Academic Research in Economics, 9(2), 130-
136
Ososuakpor, J.O & Okoro, G.E. (2023). Enterprise risk management and firm value: Evidence from
selected commercial banks in sub-Saharan Africa. International Journal of Applied
Economics, Finance and Accounting, 16(2), 199-207
Ramola, S. & Santosh, R. (2020). Understanding relationship between talent acquisition,
competency mapping and performance management and appraisal. International Journal
of Management, 11, 1735-1749
Rotich, R. (2020). Influence of competency management on employee retention in service
provider organizations in Kenya. European Journal of Human Resource Management
Studies, 4(2), 68-92
Samuel, O. & Chipunza, C. (2019). Employee retention and turnover: Using motivational
variables as a Panacea. African Journal of Business Management, 3(8), 410-415
Sanjeev, S. & Luxmi, M. (2022). Competency mapping building a competent workforce
through human resource information system. Journal of Information and Optimization
Sciences, 43(7)1-12
Shivanjali, S.M., & Tripti, S. (2019). Competency mapping: A strategic perspective in
employee retention. International Journal of Recent Technology & Engineering, 8(2), 1-
12
Shraddha,A. & Kumar, S. (2016). Competency mapping: A strategic tool in managing
employee performance. Research Journal of Social Science and Management, 1(1), 1-16
Singh, S.M. & Singh, T. (2019). Competency mapping: A strategic perspective in employee
retention. International Journal of Recent Technology and Engineering, 8(2), 3890-3898
Szafranski, M., Selma, M., Magdalena, G.K. & Gerhard-Wilhelm, W. (2022). Modelling IT
specialists competency in the era of industry 4.0. In Innovations in Mechatronics
Engineering. Cham: Springer International Publishing, 2(1), 22-31
Udaya, S. Bhaskara, M.R. & Mallika, R. (2022) Competency mapping of front-line staff: key
for success in the organized retail sector. Journal of Contemporary Issues in Business and
Government, 28(1), 1-22
Waghmare, A., Shriniket, S., Siddhant, J., Abhinandan, D. & Anuj, C. (2021). Skill and
competency mapping system (SCMS). Annals of the Romanian Society for Cell Biology,
24, 212-221.