IIARD International Institute of Academic Research and Development

International Journal of Education and Evaluation (IJEE )

E-ISSN 2489-0073
P-ISSN 2695-1940
VOL. 10 NO. 2 2024
DOI: doi.org/10.56201/ijee.v10.no2.2024.pg403.417

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Management of Educational Change Strategies for Effective Service Delivery in Public Universities in Rivers State, Nigeria

Stanley Elsie Anariochi , ThankGod James NWUKE, PhD

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Abstract

The study investigated management of educational change strategies for effective service delivery in public universities in Rivers State, Nigeria. The study was guided by three research questions and three hypotheses. The population of the study was 3525 lecturers of public Universities in Rivers State. The sample for this study was 705 academic staff; stratified into male and female academic staff. It was determined using 20% of the total population of the study. To achieve this, simple random sampling technique was used to select 381 female academic staff and 324 male academic staff from public universities in Rivers State. The instrument used for data collection was a questionnaire designed by the researcher titled ‘Management of educational change strategies for effective service delivery Questionnaire” (MECSESDQ). The questionnaires were analyzed for reliability using Cronbach Alpha Method. The reliability coefficients of 0.78, 0.81 and 0.88 were obtained for the various clusters with an average index of 0.82 which showed the instrument was reliable. Mean ( )X and standard deviation (SD) statistics was used in answering the research questions while the null hypotheses were tested using the t-test statistical tool at 0.05 level of significance. The study concluded that the management of educational change strategies significantly enhances effective service delivery in public universities in Rivers State. Policy reforms and curriculum innovations were seen to enhance service delivery to a very high extent, with no significant difference between male and female academic staff. Pedagogical shift was found to enhance service delivery to a high extent, also without significant gender differences. It recommended among others that National Universities Commission should regularly review and update university policies to align with global best practices by involving all stakeholders in the policy reform process to ensure comprehensive and inclusi

keywords:

Educational Change Strategies, Policy Reforms Curriculum Innovations and Pedagogical Shifts

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References:

Adekunle, A. A., Ojo, T. A., & Oladipo, S. O. (2017). Impact of policy reforms on educational
change strategies in Nigerian public universities. Journal of Educational Administration,
55(3), 312-329.
Adeniyi, S. O. (2015). International perspectives in education: Preparing students for a globalized
world. Journal of Educational Research, 68(2), 123-139.
Amadi, N. I. (2021). Pedagogical innovations and student engagement in public universities.
International Journal of Educational Research, 67(4), 45-62.

Banks, J. A. (2019). Inclusive educational practices: Addressing diverse needs for effective service
delivery. Educational Review, 71(3), 287-302.

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