IIARD International Institute of Academic Research and Development

RESEARCH JOURNAL OF MASS COMMUNICATION AND INFORMATION TECHNOLOGY (RJMCIT )

E-ISSN 2545-529X
P-ISSN 2695-2475
VOL. 8 NO. 1 2022
DOI: https://doi.org/0.56201/rjmcit.v8.no1.2022.pg75.85

---

Artificial Intelligence, Robotics and Information, and Communication Technology (ICT) as Tools for Business and Education Management

Prof. Margaret Emalerata AKPOMI, Charles Befii NWILE, PhD & NumbaraBari Emmanuel KAYII, PhD

---

Abstract

Intuitively, artificial intelligence, robotics, and information and communication technologies are important because they give enterprises and institutions insights into their operations that they may not have been aware of previously and because, in some cases, they perform tasks better than humans. As tools for business and education management, artificial intelligence, robotics, and information and communication technologies in the 21st century are Business and education systems have been described as vital to keeping abreast with rapidly changing technologies. Its importance has been translated into huge potential in terms of positive outcomes, although investments in ICT in Nigeria’s business and education systems have not yielded much when compared to similar investments made in communication. This paper briefly discussed the roles of artificial intelligence, robotics, and information and communication technologies as tools for business and educational management. At the end of the paper, suggestions were made for how to use artificial intelligence, robotics, and information and communication technologies in business and education management in the best way possible.

keywords:

Artificial Intelligence, Robotics, ICT, Business, Education, Management

---

References:

Ahmad, M.F.; Ghapar, W.R.G.W.A. (2019). The Era of Artificial Intelligence in Malaysian
Higher Education: Impact and Challenges in Tangible Mixed-Reality Learning System
toward Self Exploration Education (SEE). Procedia Comput. Sci. 163, 2–10.

Ahmad, S.F.; Alam, M.M.; Rahmat, M.K.; Mubarik, M.S.; Hyder, S.I. (2022). Academic and
Administrative Role of Artificial Intelligence in Education. Sustainability, 14, 1101. 1-
11, https://doi.org/10.3390/su14031101

Amie-Ogan, O. T., Nwile, C.B & Elenwo, P. M. (2021). Management of physical resources for
academic improvement of junior secondary school students in Rivers State Nigeria.
International Journal of Progressive and Alternative Education, 7(1), 327-342.

Badampudi, D., Wohlin, C., & Petersen, K. (2015). Experiences from using snowballing and
database searches in systematic literature studies. In Proceedings of the 19th
International Conference on Evaluation and Assessment in Software Engineering (pp. 1–
10).

Bayo, P.L & Kayii, N.E (2020). Knowledge-based entrepreneurship: an agent for economic
development. International Journal of Advanced Academic Research (Social and
Management Sciences), 6(8), 32-42

Cox, A.M. (2021) Exploring the impact of Artificial Intelligence and robots on higher education
through literature-based design fictions. International Journal of Educational
Technology in Higher Education, 18. (3). 1-19.

Dalia K, Rania A. A., Marwa, A & Salem, A (2021). Educational robotics based on artificial
intelligence and context-awareness technology: A framework. Education and
Information Technologies, 26, 1–16

Dirican, C (2015). The Impacts of Robotics, Artificial Intelligence on business and economics.
Procedia - Social and Behavioral Sciences, 195, 564 – 573

Federal Republic of Nigeria (2012).National Information and Communication Technology (ICT)
Policy. Abuja: Ministry of Communication Technology

Holmes, W., Bialik, M. and Fadel, C. (2019). Artificial Intelligence in Education. The center for
curriculum redesign. Boston, MA.

Kapoor, A (2019). Hands-On Artificial Intelligence for IoT: Expert machine learning and deep
learning techniques for developing smarter IoT systems. Packt Publishing Ltd.

Luckin, R. (2017). Towards artificial intelligence-based assessment systems. Nature Human
Behaviour, 1(3), 1–3.

Luckin, R., Holmes, W., Griffiths, M., & Pearson, L. (2016). Intelligence unleashed an argument
for AI in Education. Pearson. https ://www.pears on.com/content/dam/one-dot-com/one-
dot-com/global/Files /about -pears on/innovation /open-ideas /Intel ligence Unlea shed-
v15-Web.pdf.. Woolf, B. P., Lane, H. C., Chaudhri, V. K., & Kolodner, J. L. (2013). AI
grand challenges for education. AI Magazine, 34(4), 66–84.

Morikawa, M (2015). The Effects of Artificial Intelligence and Robotics on Business and
Employment: Evidence from a survey on Japanese firms. Research Institute of
Economy, Trade and Industry, Series 16-E-066.

Palanivelu, V.R & Vasanthi, B (2020). Role of artificial intelligence in business transformation.
International journal of advanced science and technology, (29) 4, 392-400

Sayed, F.M., Mohd, K.R., Muhammad, S.M, Muhammad, M.A & Syed, I.H (2021). Artificial
Intelligence and Its Role in Education. Sustainability, 13, 1-11.

Serdyukov, P. (2017). Innovation in education: what works, what doesn’t, and what to do about
it? Journal of Research in Innovative Teaching & Learning, 10(1) 4-33.
https://doi.org/10.1108/JRIT-10-2016-0007

Simin,G; Mojga A; Saedah S; & Kalaivani S,(2013). ICT Application for Administration and
Management: A Conceptual Review. Procedia–social and Behavioural Sciences,
Malaysia .https//www.researchgate .net/puplication.

Singh, N & Kapoor, A. (2015). Cloud Hopfield neural network: Analysis and simulation."
International Conference on Advances in Computing, Communications and Informatics
(ICACCI) IEEE: 203-209.

Ubulom, W. J., & Kayii, N. E., Dambo, B.I (2016). Information and Communication Technology
and Business Studies Students’ Academic Performance in Upper Basic Education in Tai
Local Government Rivers State, Nigeria. International Journal of Innovative Social &
Science Education Research, 4(1), 1-7

Zawacki-Richter, O., Marín, V., Bond, M., & Gouverneur, F. (2019). Systematic review of
research on artificial intelligence applications in higher education—where are the
educators? International Journal of Educational Technology in Higher Education. https
://doi.org/10.1186/s4123 9-019-0171-0.

DOWNLOAD PDF

---

Back