Journal of Business and African Economy (JBAE )
E-ISSN 2545-5281
P-ISSN 2695-2238
VOL. 8 NO. 1 2022
Agwuma, Precious Ogechi
This study empirically examined the relationship between non-statutory welfare system and employee productivity of deposit money banks in Port Harcourt, Rivers State. The study adopted the cross-sectional survey design in its methodology. The population of the study was 200 employees of the selected banks while its sample size was 133 as determined using Taro Yaman formula. The Cronbach Alpha value scale threshold of 0.7 was exceeded which indicated the reliability of the scales used in the study. Statistical analysis was carried out at two levels; descriptive statistics and charts were done at the primary level while Spearman Ranked Ordered Correlation was used at the secondary level with the aid of Statistical Packages for Social Science (SPSS) version 23.0. Given the findings drawn from the analysis, it was concluded that the application of non-statutory welfare system in the management of organization’s workforce within the context of deposit money banks in Port Harcourt is a critical recipe for sustained employee productivity. Consequently, it was recommended that the management of deposit money banks should regularly review its remuneration policies to match rising costs of living and inflation as focus on statutory welfare alone is no longer enough to drive employees’ morale toward sustained.
Non-statutory Welfare System, Productivity, Employee Innovation, Employee Effectiveness, Deposit Money Banks
Armstrong, M. (2004). A handbook of human resource management practice, 8th Ed. Kogan
Page Limited.
Adeyinka T., Ayeni, C. O., & Popoola, S. O. (2007). Work motivation, job satisfaction, and
organisational commitment of library personnel in academic and research libraries in
Oyo State, Nigeria: Library Philosophy and Practice.
Andersson, M., Lööf, A. & Johansson, S. (2008), Productivity and international trade: Firm
level evidence from a small open economy. Review of World Economics. 144 (4), 774-
801.
Ankita, K. (2010). Human resource management. Retrieved February 25th 2018 From
http://www.ankitakulkarni.com/humanresourcemanagement/employee welfare.
Armstrong, M. (2013). A handbook of human resource management practice, (9thed.) London,
UK: Cambrian Printers Ltd
Chambers, E. G. (1998). Win the war for top talent. Journal of Organizational Workforce,
77(12), 50–56.
Chuang, L-M. (2005). An empirical study of the construction of measuring model for
organizational innovation in Taiwanese high-tech enterprises. The Journal of American
Academy of Business, 9(2), 299-304.
Damanpour, A., & Evan, M. (2004). Work engagement: A handbook of essential theory and
research, Psychology. Press, New York
Dasgupta, M., Gupta, R. K., & Sahay, A. (2011). Linking technological innovation, technology
strategy and organizational factors: A review Global Business Review 12 (2), 257-27
Ejiofor, P.O. (1986). Employee welfare programs: Dilemmas during depression in Damachi,
U.G., and Fashoyin, T. (eds): Contemporary problems in Nigeria industrial relations:
Lagos: Development Press Ltd.
Emmanuel, M. A. (2012). Employee motivation: Addressing a crucial factor in your
organization‘s performance. Employment Relations Today, 22(2), 93–107
Gayle, K., & Brock, V. (2004). Unique police welfare scheme to compensate kin of personnel
killed in service. http://www.indianexpress.com/news/unique-police-welfare-scheme-to Graen, G. B., & Scandura, T. (1987). Towards a psychology of dyadic organizing. In L. L.
Cummings & B. Staw (Eds.), Research in organizational behavior, 9 (3), 175-208
Greenberg, J. & Scott, K. S. (1996). Why do workers bite the hand that feeds them? Employee
theft as a social exchange process.In B. M. Staw& L. L. Cummings (Eds.).Research on
Organizational Behavior, 18 (4), 111-156).
Grönroos, C. (1984). A service quality model and its marketing implications. European Journal
of Marketing, 18(4), 36-44.
Hakanen, J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among
teachers. The Journal of School Psychology, 43 (3), 495-513
Hammed, A., & Amjad, S. (2009). Impact of office design on employees' productivity: A case
study of banking organizations of Abbottabad, Pakinstan. Journal of Public Affairs,
Administration and Management, 3(2), 1-13.
Hassan, M. A. (2004). Employee welfare programmes: panacea towards improving labour
productivity in the service sector in Nigeria, Mediterranean Journal of Social Sciences
5(10), 70 -86.
Jalal, H., & Putri, R. (2016). Examining the effects of employee empowerment, team work and
employee training on job satisfaction, Procedia - Social and Behavioral Sciences, 219(3),
272–282.
Kreitner, R., & Kinicki, A. (2007). Organizational behavior (7th edn.). Boston: McGrawHill
Irwin
Lovelock, C., & Wirtz, J. (2011). Services marketing. New Jersey: Pearson.
Meyer, J. P., Allen, N. J., & Smith, C. A. (2001). Commitment to organizations and occupations:
Extension and test of a three-component conceptualization. The Journal of Applied
Psychology, 78(4), 538–551.
Morwabe, B. L. (2009). Challenges facing the application of occupational health and safety
standards in organizations in Ogembo, Kenya Institute of Management Kisii.
Nwachukwu, C. C. (2000). Human resources management. Port Harcourt: Davidstone Publishers
Ltd
Nwachukwu, C.C. (2009) Human resources management, Onitsha, Africana First Publishers
Limited.
Onuoha S. H. (2014) Introduction to Human Resources Management: An atomic approach, Port
Harcourt. Soboma Publishers Limited.
Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and
counterproductive performance to aspects of job performance: A policy capturing
approach. Journal of Applied Psychology, 87, 66-80.
Sadikoglu, T., & Zehir, R. (2010) Investigating the effect of innovation and employee
performance on relationship between TQM practices and firm performance: An empirical
study of Turkish firms. International Journal of Production Economics, 1(2), 1-14
Sehgal, S. (2012). Relationship between work environment and productivity. International
Journal of Engineering Research and Applications, 2(1), 1992-1995.
Shubaka, S. L. (2014). Relationship between employee retention strategies and commitment in
insurance companies in Kenya. MBA research project submitted to School of business,
University of Nairobi.
Tamunomiebi, M. D., & Wobodo, C.C. (2018). The changing trends in workers demographic: A
review of X, Y, and Z generations in the corporate world. Global Scientific Journal,
6(10), 424-446.
Usah, R. (2014). The effects of high morale on employee performance. Available:
http://www.ehow.com [2010, May, 20].
Wobodo, C.C. & Asawo, S.P. (2021). Leaders’ normative isomorphic pressure response and
survivability of telecommunication firms in Nigeria. Journal of Business and Economic
Development, 6(3), 125-132.
Zheng, W. (2010) A social capital perspective of innovation from individuals to nations: where is
empirical literature directing us. International Journal of Management Reviews, 12, 151-
183.