IIARD International Institute of Academic Research and Development

WORLD JOURNAL OF INNOVATION AND MODERN TECHNOLOGY (WJIMT )

E-ISSN 2504-4766
P-ISSN 2682-5910
VOL. 9 NO. 1 2025
DOI: 10.56201/wjimt.v9.no1.2025.pg126.141

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Influence of Innovative Technological Tools on Administrative Processes in National Open University Learning Centers in Rivers State

Catherine Osuji U. & Nwafor Onyinyechi Faith

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Abstract

This study investigated influence of innovative technological tools on Administrative processes in National Open University learning Center in Rivers state. Three objectives, three research questions and three null hypotheses guided the study. This study adopted descriptive survey research. The population of the study was 149 lecturers of the National Open University of Nigeria, Rivers State Center. Census population was used for sample size. The data collecting instrument for this study was a self-structured questionnaire titled “Influence of innovative technological tools on Administrative processes in National Open University Questionnaire” The instrument was structured using 4-point rating scale and was face and content validated by three experts in Departments of Educational Management and Measurement and Evaluation in Rivers State University. The instrument was tested for reliability using Cronbach Alpha method which yielded reliability index of 0.76, 0.78 and 0.82. Mean and standard deviation were used to answer the research questions while z-test statistics was used to test the null hypothesis at 0.05 level of significance. Findings from the study revealed that automation tools, communication and collaboration tools and data analytics tools, have influence on administrative processes in National Open University learning Center Rivers State to a high extent. Based on the findings, it was recommended among others that the National Open University should invest in automation tools to streamline administrative processes, reduce manual errors, and improve efficiency.

keywords:

: Administration, Automation, Communication, Collaboration, Innovation, Technology

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